Front Desk Agent

Key Responsibilities

• Accurately posts all charges to guest’s bills.
• Cheks all guests in and out of the resort based on established procedures.
• Promotes activities and special events the facilities.
• Provides accurate and complete information about the resort and the surrounding area.
• Answers guest questions and provides directions.
• Accountable for all cash, checks and credit card receipts.
• Accountable for all printed folios and required supporting paperwork.
• Activates the appropriate emergency procedures in the event of a fire, accident, weather or medical emergency.
• Assists with faxing, copying and message taking duties.
• Promptly answers the phone and direct calls to the appropriate location.

Minimum Qualifications

• A high school diploma or general education degree (GED).
• One to three months related experience and/or training.
• Or equivalent combination of education and experience.