Front Desk Agent
The Lodge on Lake Oconee · Eatonton, GA · 2 mo ago
On-siteManagementFull-time
Responsibilities
- Maintain knowledge of hotel operations and activities
- Take reservations and answer questions via phone, email, and in-person
- Build rapport with guests and identify their needs through friendly conversation and open-ended questions
- Describe the features and amenities of guest rooms
- Ensure compliance with health and quality standards
Qualifications
- Friendly and outgoing personality
- Familiarity with hospitality industry standards
- Proficient in English; knowledge of other languages is a plus
- Computer literacy
- Able to resolve issues with a customer-focused orientation
- Able to lift 30 pounds
Benefits/Perks
Flexible Scheduling
Career Advancement Opportunities
Competitive Compensation