Front Desk Agent
Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career.
Benefits
- Free Epic pass(es) for employees
- Free ski and snowboard lessons
- 40% retail discounts
- Employee discounts on lodging, food, gear, and mountain shuttles
- 401(k) Retirement Plan
- Employee Assistance Program
- Excellent training and professional development through Epic Service
- Referral Program
- Full-time roles include:
- Health Insurance (Medical, Dental, and Vision plans for eligible seasonal employees after working 500 hours)
- Free ski passes for dependents
- Critical Illness and Accident plans
About the Role
As a Front Desk Associate, you are the face of the hotel! You are the first point of contact for all guests and help make their stay a memorable one. If you are new to hospitality, this is a great starting point with huge potential for upward mobility.
Responsibilities
- Work face-to-face with customers
- Check guests in and out
- Answer phones
- Handle all customer needs
- Maintain a professional appearance and demeanor
- Help resolve discrepancies with guest bills
- Other duties as assigned
Requirements
- Must be at least 18 years of age
- Must be able to communicate fluently in English
- Friendly, strong people skills
- Somewhat strong computer skills
Pay
Starting wage: $20.00/hr - $23.00/hr
Schedule
- Employment Type: Year-round
- Shift Type: Full-time hours available
- Housing Availability: No
Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first).