Front desk agent
Job Description
Take reservations
Coordinate arrivals and departures of clients
Promote hotel products and services
Collect payments for services rendered
Answer various questions about establishment services, tourist attractions, and different regional activities
Coordinate group arrivals and departures
Direct incoming calls
Handle customer complaints
Perform any other customer service-related task
Skills and qualifications
- Able to work in a team and under pressure
- Availability to work on varying schedules
- Resourceful
- Knowledgeable about tourist attractions and the city in general
- Able to demonstrate customer orientation
- Able to identify customer needs
- High school degree
- 1 to 2 years of experience in a similar position
- Advanced knowledge of hotel software applications such as Opera
- Teamwork skills
Benefits
- Health insurances
- Free parking space near the property
- Rooms discount in all Tidan’s owned property
- Discount on food at our restaurant
- 401K
About the role
Ocean Sky Hotel & Resort is a must-visit destination for ocean enthusiasts and hospitality enthusiasts alike. Our ideally located hotel in Fort Lauderdale, Florida, offers much more than breathtaking ocean views. Get ready to experience a unique professional journey, surrounded by a dedicated and passionate team. Join Ocean Sky Hotel & Resort and become part of a company that pushes boundaries to provide our customers with unforgettable moments by the ocean.
Requirements
English oral and written, is required for this position
Schedule
Varying schedules
Pay
Starting at 17$ per hour plus benefits