Front Desk Agent
The Job: As a Front Desk Agent you will have the opportunity to meet and interact with people from all over the world! Our Front Desk Agents proudly showcase our hotel, amenities and surroundings. The Front Desk Agent is a highly visible role in which you directly impact the guests stay and have the ability to create memories that will last a lifetime!
About You
To be successful in this position, we're looking for an amazing people connector, who thrives on creating experiences and problem solving. This role requires skills such as patience, empathy and a desire to make memorable experiences and provide excellent service for our guests.
Responsibilities
- Provide exceptional guest service and create memorable experiences
- Showcase hotel amenities and local surroundings
- Handle guest inquiries and problem solving in a fast-paced environment
Requirements
- Refined verbal and written communication skills
- Strong computer skills
- Experience in guest services, preferably in a fast-paced environment
- Flexible schedule availability, including Sundays and Mondays
Benefits
- Matching 401k
- Paid time off (PTO)
- Complimentary parking and meals
- Discounted rates at Noble House Hotels & Resorts for you and your family
- Learning programs and career development opportunities
Pay
$18.29 per hour
About the Team and Work Environment
Nestled in our private Redondo Beach peninsula, our hotel is your haven. The Portofino Hotel offers a delightful array of amenities and activities in our prime South Bay location just a stone’s throw from the communities of Redondo Beach, Hermosa Beach, and Manhattan Beach. With 168 rooms, multiple F&B outlets, banquets, guest activities, and a 188-slip marina, your days are filled with diverse operations.
Noble House Hotels & Resorts properties are not one-size-fits-all hotels. Each property is meticulously designed to stand on its own merits. The unifying thread that connects each hotel is the people—and the local culture—that make up Noble House Hotels & Resorts. The passion of our people is our greatest asset. We provide our guests and members with exceptional service and memorable experiences, and we look for team members who share our core values of Caring, Integrity, and Respect.