Front Desk Agent

Shift

• Full-Time
• 1st & 2nd Shift
• Must be available to work weekends and holidays

Benefits

• Competitive Pay
• Medical/Dental/Vision/401K opportunities
• Travel discounts
• Credit Union Membership
• Tuition Reimbursement
• Professional Counseling & Family Support
• Growth and Development Opportunities

On-Site Perks

• On-Site Free Parking or Gate Pass
• Complimentary uniforms including safety shoes
• Complimentary bus tickets for Palmetto Breeze
• Discounted golf (Heritage Collection at Port Royal and Shipyard)
• Cell phone discounts
• Fitness center discounts

Typical Day

• Checks Owners/guests into their villas for their stay
• Reviews property amenities, services, hours of operations, and local areas of interest and activities
• Actively listens and responds positively to guests' questions, concerns, and requests
• Contacts other departments to help resolve guest issues
• Identifies and explains room features to guests (e.g., use of room key, ice and vending areas, etc.)
• Follows up with Owner/guests to ensure their requests or problems have been met to their satisfaction
• Answers telephone calls and routes calls to the proper department as applicable
• May be asked to assist with bellman and runner duties depending on facility or location

Guest Experience And Company Standards

• Welcome and greet guests and anticipate and address their needs
• Interact with colleagues and guests professionally and promptly
• Contribute to team goals
• Always follow company policies and safety procedures

To Become a Guest Services Agent

• Available to work various shifts, holidays, and both weekend days
• Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time
• Lift/Carry/Push/Pull Items that Weigh up to 25lbs without assistance

Company Information

• Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.