Front Desk Agent

Job Status

Casual (0-19 / hours per week)

Where Great Benefits Lead To a Life Fulfilled.

Competitive Pay
Travel discounts
Credit Union Membership
Professional Counseling & Family Support
Growth and Development Opportunities

Benefits

• Benefit Eligibility will vary by position
• Site Specific Perks
• Free on-site employee parking
• Discounts to onsite food outlets and services
• Complimentary soft drinks, coffee and tea
• Celebratory Luncheons
• Complimentary work shoes
• Discounted theme park tickets and rental cars
• Sustainability awards - Audubon Green Lodging

Job Duties

• Checks Owners/guests into their villas for their stay, and reviews property amenities, services, hours of operations, and local areas of interest and activities.
• Actively listens and responds positively to guests' questions, concerns, and requests and contacts other departments to help resolve guest issues.
• Identifies and explains room features to guests (e.g., use of room key, ice and vending areas, etc.).
• Follows up with Owner/guests to ensure their requests or problems have been met to their satisfaction.
• Answers telephone calls and routes calls to the proper department as applicable.
• May be asked to assist with bellman and runner duties depending on facility or location.

Guest Experience And Company Standards

• Welcome and greet guests and anticipate and address their needs.
• Interact with colleagues and guests professionally and promptly.
• Contribute to team goals.
• Always follow company policies and safety procedures.

Qualifications

• Available to work various shifts, holidays, and both weekend days.
• Ability to lift/carry/push/pull items that weigh up to 25lbs without assistance.
• Position may require background and drug screening contingent on company policy in accordance with applicable legal requirements.

Pay

$34.18

Schedule

Various shifts, holidays, and weekends