Front Desk Agent
Residence Inn Franklin Cool Springs
Address
2009 Meridian BoulevardFranklin, TN 37067
Telephone: (615) 778-0002
Website: www.marriott.com
Managed by
Chartwell HospitalityBenefits
- Comprehensive medical, dental, and vision plans
- Life and disability insurance
- Generous 401-K scheme
- Opportunities for professional growth and development
- Competitive compensation tailored to your experience
- Exclusive travel discounts to explore other destinations
Job Description
Welcome to the heart of hospitality at the charming Residence Inn Franklin Cool Springs, nestled in the picturesque city of Franklin, TN—a city brimming with rich history, vibrant culture, and a thriving local scene. Imagine kickstarting your mornings with views of rolling hills and ending your days by indulging in local Southern cuisine or exploring historic Civil War sites. Here at Residence Inn, you are not just at the front desk; you are the heartbeat of our hotel's guest experience.
From the moment a guest steps into our lobby, you’re there to greet them with a smile, making their first impression a memorable one. Whether it’s the adventure-seeking family ready to explore the historic downtown Franklin or the business traveler returning from a conference, your role is pivotal in making their visit unforgettable. With your genuine warmth and helpful nature, you will handle everything from cheerful greetings to swift check-in and check-out processes, ensuring all interactions are handled with care and precision.
Why Join Our Team?
- Be the face that guests look forward to seeing at the gateway to Franklin’s attractions and businesses.
- Master the art of hospitality with daily interactions that make a real difference.
- Tackle challenges with a spirited team, dedicated to outstanding service.
- Utilize cutting-edge technology to enhance the guest experience, ensuring no detail is missed.
Requirements
- Strong English communication skills and fluency
- Thrive in a dynamic environment
Skills
- Customer service orientation
- Attention to detail
- Ability to work independently and as part of a team
Benefits
- Comprehensive medical, dental, and vision plans
- Life and disability insurance
- Generous 401-K scheme
- Opportunities for professional growth and development
- Competitive compensation tailored to your experience
- Exclusive travel discounts to explore other destinations
About the Role
Residence Inn Franklin Cool Springs is an extended-stay hotel in Franklin, TN, near I-65. Located just minutes from historic downtown Franklin, TN, and area attractions like Arrington Vineyards, FirstBank Amphitheater, and The Factory, this hotel offers spacious, apartment-style suites with fully-equipped kitchens. Guests can unwind on the outdoor patio or use the large grill to barbeque a steak for dinner. After preparing a delicious meal or enjoying meal delivery, they can relax on the sleeper-sofa in their living area and stay connected with free WiFi. In the morning, they can enjoy a free buffet breakfast. They can maintain their fitness routine by shooting hoops on the outdoor Sport Court, working out in the fitness center, swimming in the indoor pool, or taking a long stroll on the sidewalks surrounding the hotel. They can also use the guest laundry or stop by CoolSprings Galleria for a quick shopping trip. Whether they are in town for weeks or just for a quick getaway, they will have everything they need at Residence Inn Franklin Cool Springs.