Front Desk Agent

About the role

Checking people in and out. It’s a no brainer, right? Often the first encounter, you understand that your interaction can set the tone for the entire guest experience and potentially impact the entire brand! Your genuine warmth and helpful nature enable you to rise to every occasion, from cheerfully greeting the excited family on a vacation adventure to handling the travel-weary guest’s request with prompt courtesy.

Responsibilities

• Welcome and serve guests in person and over the phone everyday.
• Enjoy solving problems, be comfortable using a computer to check guests in and out, and handle cash and credit card transactions accurately and confidently.

Requirements

• Excellent English communication skills.
• Regular use of a computer and different software.
• Continuous movement, standing, and occasional lifting or moving up to 20 pounds.

Qualifications

• Passionate about providing exceptional service.
• Comfortable with technology and handling financial transactions.
• Ability to communicate effectively with guests and colleagues.

Skills

• Excellent communication skills.
• Computer literacy.
• Problem-solving abilities.
• Customer service orientation.

Benefits

• Medical
• Dental
• Vision
• Life
• Long/Short Term
• 401-K
• Supplemental Insurance
• Professional Growth and Development Opportunities

Pay

Compensation: Based on Experience

Schedule

N/A