Front Desk Agent
Alyeska Resort · Anchorage, AK · 2 wk ago
On-siteManagement$20/hrFull-time
What You’ll Do
- Complete guest registration and check out processes.
- Ensure guest satisfaction by responding to guest inquiries with accurate information and a positive attitude.
- Provide constant and consistent communications with guest services and the Front Office Manager.
- Maintain familiarity of operations of Bell Desk, Front Desk, Night Audit, Recreation and Reservations including hotel computer system.
- Develop a strong knowledge of Resort activities, Girdwood Valley activities, and other potential points of interest to guests.
What We Offer
- Starting Wage: From $20 per hour
- Employee Housing for a small fee live and play where you work
- Flexible work schedules – year-round positions available
- Paid time off & holidays
- Free Mountain Pass for employees and qualified dependents
- Employee discounts on resort lodging, dining, and spa services
- Medical, Dental, and Vision Insurance
- 401(k)
What We Need
- Ability to communicate with guests of all ages, along with all levels of colleagues and leadership.
- Computer literacy is required.
- Previous front desk experience preferred.
About Alyeska Resort
Alyeska Resort is a world-class destination nestled in the mountains of Girdwood, Alaska, just 45 minutes south of Anchorage. With a 300+ room hotel, a Nordic Spa, and a renowned ski area, we offer an exciting and dynamic work environment where employees can work hard, play hard, and Live the Adventure!
Alyeska Resort is an Equal Opportunity Employer and a Drug-Free Workplace.