Front Desk Agent

About Us

Avalonvi specializes in strategic, real-world marketing solutions that help brands connect with people where it matters most — face to face, in physical spaces, and through impactful brand experiences. From brand positioning to on-the-ground campaigns, we bring ideas to life beyond screens.

About the Role

We are seeking a friendly, professional, and sales-oriented Front Desk Agent to create positive first impressions while supporting customer engagement and sales opportunities. This role is ideal for individuals who enjoy interacting with people, understanding customer needs, and contributing to a welcoming, results-driven environment.

Responsibilities

• Welcome customers, visitors, and clients in a friendly and professional manner.
• Provide information about products and services to interested customers.
• Identify customer needs and recommend appropriate products or solutions.
• Assist with sales opportunities generated through customer interactions.
• Follow up with customers and prospective clients when appropriate.
• Maintain accurate customer records and appointment information.
• Maintain a professional, organized, and welcoming front desk environment.
• Collaborate with team members to achieve customer engagement and sales goals.
• Participate in ongoing sales training and professional development.

Qualifications

• High school diploma or equivalent required.
• Strong verbal and interpersonal communication skills.
• Friendly, confident, and professional personality.
• Comfortable interacting with customers and visitors.
• Goal-oriented and willing to learn sales techniques.
• Strong organizational and multitasking abilities.
• Reliable, adaptable, and detail-oriented.
• Previous experience in sales, customer service, retail, hospitality, or front desk support is a plus but not required.