Front Desk Agent, Ancora Hotel

About the role

The Front Desk Agent for Ancora Hotel in San Diego, CA, is a key position within AvantStay. This role involves facilitating guest check-ins, managing office logistics, and supporting local teams and vendors.

Responsibilities

• Conduct live check-ins for arriving guests
• Receive, organize, and stock deliveries of housekeeping and operational supplies
• Lift, move, unpack, and organize office and storeroom items
• Guide guests through the AvantStay experience
• Communicate with the field team regarding guest arrivals and requests
• Utilize technology to manage check-in processes and inventory
• Assist with inventory duties such as preparing items for the field team and tracking linen/consumables use
• Maintain and organize gathering spaces including the office and surrounding area

Requirements

• Based in the San Diego area
• “Guest First” attitude towards hospitality
• Broad range of technology experience
• Excellent communication skills
• Comfortable working in a startup environment
• Desire to become knowledgeable about short-term rentals and housekeeping
• Strong analytical, strategic, and collaborative skills
• Positive attitude and self-starter mentality
• Ability to work independently and in a team environment
• Experience in real estate, hospitality, or tech is a plus
• Comfortable working in a fast-paced environment
• Willingness to work some weekends and evenings

Qualifications

• Hourly rate between $25 and $27, dependent on skills and experience
• Complimentary and discount stays at AvantStay properties