Front Desk Administrator - Physical Therapy

About the role

The Front Desk Admin is responsible for greeting patients, answering phones, scheduling appointments within the office, completing administrative processing (authorizations and verifications), reports, and record keeping.

Responsibilities

• Greet patients
• Answer phones
• Schedule appointments
• Complete administrative processing
• Prepare reports
• Record keeping

Requirements

• Exceptional oral and written communication skills
• Excellent customer service skills
• Excellent phone etiquette
• Ability to manage time and multitask
• Ability to work independently and take initiative
• Ability to work some evenings
• Proficient computer skills and typing skills

Qualifications

• Medical front desk knowledge is preferred but not required
• Outgoing, professional, and organized
• Available to work full time hours Monday-Friday