Front Desk Administrator

About the role

We are interviewing Front Desk Administrators in our outpatient clinic for a full-time position in Augusta, GA. You will join a cohesive, highly reputable team with a mission to care for our patients, each other and the community. Delivering clinical excellence for over 25 years, Georgia Carolina Orthopedics works with Therapy Partner Solutions, a physical therapist-owned company that has been providing exceptional therapy services since 1998. We have a strong, collaborative team of therapy professionals committed to working together. Clinicians should work in an environment where they feel valued, heard, and equipped to grow in their careers.

Responsibilities

• Provide front office administrative support in an outpatient clinic setting
• Manage scheduling and daily tasks with flexibility
• Interact with co-workers, clients, and patients in person and over the phone
• Maintain organization and attention to detail in all duties
• Handle critical thinking and work under deadlines while managing stress

Qualifications & Experience

• High school graduate required; some college or healthcare technical school a plus
• 1–2 years working in a front office environment
• Previous experience in a healthcare setting is ideal
• Motivated team player with a good work attitude, proactive in nature
• Requires minimal supervision

Skills

• Proficient with Microsoft Office Products including Word, Excel, and Outlook Applications
• Highly organized and schedule driven
• Flexible with daily tasks
• Ability to deal with stress, work under deadlines and maintain critical thinking skills
• Strong interpersonal skills (to deal with co-workers, clients and patients), initiative, and good judgment
• Detail oriented
• Strong customer service skills (phone and in person)
• Proficient typing skills (at least 50 wpm)

Benefits

• Loan assistance program up to $6,000 per year
• Medical/Dental/Vision insurance
• 401K with 50% employer match up to 6% per check
• Paid holidays
• Paid time off
• Full-time benefit options start at 30 hours per week
• Company-paid employee life insurance
• Voluntary life insurance options
• Short and long-term disability options
• Employee assistance program (including mental health services)

Pay

USD $16.00/Hr. – USD $17.00/Hr.