Frisco 02 (FM 423 / Hwy 380) Seafood - Perishables Rep - Part time

Responsibilities

Job Summary: As a Perishable Representative, you are responsible for providing a well‑stocked and well‑maintained department while providing superior customer service. You will prepare, package, and merchandise fresh product on a daily basis, while maintaining all department and food safety / sanitation standards.

• Customer Service: Provides superior customer service; takes orders from customers by telephone or in person; answers customer questions regarding products and assists them with selections.
• Food Service: Prepares, packages, and merchandises fresh product; slices, packages, labels, and rotates products; scans items on Telxon for production; assists in technical areas as needed.
• Sales: Merchandises product effectively; uses suggestive selling techniques to meet customer needs and build department sales; makes regular announcements related to freshly‑produced items to increase sales.
• Food Safety / Sanitation: Cleans and sanitizes display cases; properly operates / maintains equipment; complies with H‑E‑B food safety and sanitation standards; complies with departmental SOPs and store operating procedures.
• Department‑Specific Responsibilities:
  • Aguas: Peels, cuts, and chops fresh fruits and vegetables; prepares fresh specialty drinks and food products specific to the Aguas department.
  • Floral: Designs floral arrangements; provides a variety of fresh, quality products; designs and executes merchandising programs; tracks seasonal record when appropriate.
  • Market: Cuts, trims, and prepares meat for service meat counter and self‑service counter; ensures proper product rotation and storage; maintains coolers and freezers; weighs, prices, and packages selections; operates power meat prep and process equipment.
  • Produce: Stocks and rotates product to ensure freshness; assists floral department when needed; communicates product knowledge to customers by explaining and providing samples; cuts, wraps, and prices produce to be placed on sales floor; maintains signing program.
  • Seafood: Knowledgeable about various fish and shellfish; weighs, prices, and packages selections; maintains coolers and freezers.

Qualifications & Key Requirements

• Age Requirement: 18+
• Education: High school diploma or GED (or equivalent)
• Work Experience / Knowledge / Skills / Abilities: Customer service and communication skills; computer systems knowledge (Telxon, ACR, label machine); strong customer service skills; communication and interpersonal skills; reading and writing skills; planning and organizing skills.
• Licenses/Certifications: Completion of Company Orientation and Safety Training

Physical Demands & Working Conditions

Function in a fast‑paced, retail environment; work with customers, staying attentive to their needs.

• General Requirements (All Departments):
  • Constantly: reach at waist (5.5+ hours per 8‑hour day)
  • Frequently: stand, walk, pivot, push/pull with arms, grasp, cervical flexion (2.5‑5.5 hours per day)
  • Occasionally: reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, twist, pinch, perform fine motor movements (0‑2.5 hours per day)
  • Exposure: wet, cold conditions (frequent); hot conditions, ambient temperatures, loud noise (occasional)
• Market Department: Demonstrate the ability to lift 90 lb and manage in excess of 90 lb.
• Seafood Department: Demonstrate the ability to lift 50 lb and manage in excess of 50 lb.
• Partners must never lift beyond their own safe lifting limit; break heavy items into smaller components or ask for assistance.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.