Frisco 02 (FM 423 / Hwy 380) Market - Perishables Rep - Part time

Key Responsibilities & Essential Functions

• Customer Service:
  • Provides superior customer service.
  • Takes orders from customers by telephone or in person.
  • Answers customer questions regarding products and assists them with selections.
• Food Service:
  • Prepares, packages, and merchandises fresh product.
  • Slices, packages, labels, and rotates products.
  • Scans in items on Telxon for production.
  • Assists in technical areas as needed.
• Sales:
  • Merchandises product effectively.
  • Uses suggestive selling techniques to meet customer needs and build department sales.
  • Makes regular announcements related to freshly-produced items, and to increase sales.
• Food Safety / Sanitation:
  • Cleans and sanitizes display cases; properly operates/maintains equipment.
  • Complies with H-E-B food safety and sanitation standards.
  • Complies with departmental SOPs and store operating procedures.

Additional Department-Specific Responsibilities

• Aguas:
  • Peels, cuts, and chops fresh fruits and vegetables.
  • Prepares fresh specialty drinks and food products specific to the Aguas department.
• Floral:
  • Designs floral arrangements; provides a variety of fresh, quality products.
  • Designs and executes merchandising programs.
  • Tracks seasonal records when appropriate.
• Market:
  • Cuts, trims, and prepares meat for service meat counter and self-service counter.
  • Ensures proper product rotation and storage.
  • Maintains coolers and freezers.
  • Weighs, prices, and packages selections.
  • Operates power meat prep and process equipment.
• Produce:
  • Stocks and rotates product to ensure freshness.
  • Assists floral department when needed.
  • Communicates product knowledge to customers by explaining and providing samples.
  • Cuts, wraps, and prices produce to be placed on sales floor.
  • Maintains signing program.
• Seafood:
  • Knowledgeable about various fish and shellfish.
  • Weighs, prices, and packages selections.
  • Maintains coolers and freezers.

Qualifications & Key Requirements

• Age Requirement: 18+
• Education: High School Diploma or GED (or equivalent)
• Licenses/Certifications: Completion of Company Orientation and Safety Training
• Knowledge/Skills/Abilities:
  • Customer service and communication skills.
  • Computer systems knowledge (Telxon, ACR, label machine).
  • Strong customer service skills.
  • Communication and interpersonal skills.
  • Reading and writing skills.
  • Planning and organizing skills.

Physical Demands & Working Conditions

Function in a fast-paced, retail environment. Work with customers, staying attentive to their needs.

Perform the following, based on your department:

• Market:
  • Constantly reach at waist.
  • Frequently stand, walk, pivot, push/pull arms, grasp, cervical flexion.
  • Frequently be exposed to wet, cold conditions.
  • Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, twist, pinch, perform fine motor movements.
  • Occasionally be exposed to hot conditions, ambient temperatures, loud noise.
  • Demonstrate the ability to lift 90 lbs, and manage in excess of 90 lbs.
• Seafood:
  • Constantly reach at waist.
  • Frequently stand, walk, pivot, push/pull with arms, grasp.
  • Frequently be exposed to wet, cold conditions.
  • Occasionally reach overhead, reach at shoulder, knees, and at floor, bend, stoop, squat, crouch, kneel, stair climb, twist, pinch, perform fine motor movements, cervical flexion.
  • Occasionally be exposed to hot conditions, ambient temperatures, loud noise.
  • Demonstrate the ability to lift 50 lbs, and manage in excess of 50 lbs.

While there may be exceptions, the measurements noted are generally defined as:

• Constantly: 5.5+ hours per 8-hour day.
• Frequently: 2.5 – 5.5 hours per 8-hour day.
• Occasionally: 0 – 2.5 hours per 8-hour day.

It is Partners' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and/or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager.

The work environment characteristics described here are representative of those a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.