Jobs · OTHR · Texas

Frisco 02 (FM 423 / Hwy 380) Beer/Wine - Customer Service Rep - Part Time

H-E-B · Frisco, TX · 3 wk ago
On-siteOTHRPart-time
We need to output HTML fragment with sections: Responsibilities, Qualifications (maybe also Requirements). The posting includes "Responsibilities Job Summary:" then "Key Responsibilities & Essential Functions:" then bullet list. Also "Qualifications & Key Requirements:" then details. We must not repeat job title. No Pay/Schedule/Benefits sections because not present. Use

for section headings. Use
  • for any list of duties/requirements/benefits. Use

    for prose. We must preserve all substantive information, not invent or summarize away detail. Remove boilerplate: cookie/navigation/legal/EEO etc. There's none. Also remove duplicated lines, application instructions. There's none. We need to include sections only when posting has real specific content. So we will have sections: Responsibilities, Qualifications (maybe also Requirements). The posting has "Qualifications & Key Requirements:" which includes Age Requirement, Work Experience, Education, Licenses/Certifications, Physical Demands & Working Conditions. We can treat that as Qualifications section. We need to format responsibilities as list items. The responsibilities include many bullet points under Stocking, Customer Service, Sales, Food Safety / Sanitation, Additional Department-Specific Responsibilities / Pre-requisites (with subcategories Beauty, Drugstore/General Merchandise, Grocery, Texas Backyard, Entertainment). Also there is a paragraph after that about responsibilities not exhaustive etc. That is prose, should be in

    . We need to preserve all details. So we need to capture each bullet. Let's extract responsibilities: From "Key Responsibilities & Essential Functions:" then bullet list: - Stocking: - Stocks and rotates items as needed - Assists with inventory control; loads, unloads, and moves product - Organizes, cleans, and prepares back area for the night crew and incoming trucks - Organizes merchandise on pallets to make the department presentable to the public - Ensures integrity of shelf tags and signage in department; may create / prepare signage, as needed - Maintains standards in shrink, safety, inventory control, and sanitation - Checks shipments for out-of-date and damaged product to ensure freshness and quality of products - Builds, stocks, maintains, and takes down store displays - Performs the duties of Customer Service Assistant as needed - Customer Service: - Provides superior customer service - Answers customer questions regarding products and assists them with selections; helps customers locate store merchandise - Sales: - Merchandises product effectively - Uses suggestive selling techniques to meet customer needs and build department sales - Food Safety / Sanitation: - Cleans and sanitizes sales floor, display cases, prep areas, and equipment - Properly handles and maintains the operation of all equipment - Complies with departmental SOPs and store operating procedures - Additional Department-Specific Responsibilities / Pre-requisites: - Beauty: Knowledge of beauty and cosmetic aids - Drugstore / General Merchandise: Prepares tags and signs as needed - Grocery: Organizes, cleans, and prepares back area for the night crew and incoming trucks; Prepares tags and signs as needed - Texas Backyard: Passion for outdoors; Ability to complete Green Thumb training (H-E-B internal training) - Entertainment: Knowledge in the audio / video field; Knowledge of specialty products, movies, music, electronics, and video games Then after that: "The responsibilities and essential functions outlined above describe the general nature and level of work assigned to this position. This is not an exhaustive list of all duties, responsibilities, and skills required. Duties and responsibilities may be modified at any time based on business needs. Employees may be required to perform other job-related tasks as requested by their supervisor, subject to reasonable accommodations." That is prose. Now Qualifications & Key Requirements: - Age Requirement: 18+ - Work Experience: Knowledge/Skills/Abilities: - Strong customer service skills - Required Communication and interpersonal skills - Required Reading and writing skills - Required Planning and organizing skills - Education: HS Diploma or GED (or equivalent) Required - Licenses/Certifications: Completion of Company Orientation and Safety Training upon hire - Physical Demands & Working Conditions: (then a long description with bullet-like statements per department). This is a block of text with many details. We need to preserve all substantive information. Should we format as list? It's not a simple list; it's paragraphs with bullet-like statements separated by line breaks. We could treat each department's physical demands as a list under subheadings? But we are only allowed to use

    for section headings (like Responsibilities, Qualifications). We cannot create additional headings like "Physical Demands". However we could embed the content in

    preserving line breaks? The instruction: Use

    • for any list of duties/requirements/benefits, and

      for prose. The physical demands section is a list of items (like Constantly*, Frequently*, Occasionally*). It could be considered a list. But it's quite detailed with sub-bullets per department. Might be better to keep as

      preserving the text as is, but we risk losing structure. However we must preserve ALL substantive information; we can keep it as a paragraph with line breaks (
      )? But we shouldn't invent tags not allowed? The instruction only says use

      • for any list,

        for prose. It doesn't forbid using
        inside

        . Usually we can include line breaks via
        . But safer to keep as

        with the text as is, preserving line breaks via actual line breaks in HTML (which are ignored unless
        ). Might be okay to just keep as a paragraph with line breaks; the content will still be there. But we might also split into multiple

        paragraphs for readability. That's fine. We must not create Pay/Schedule/Benefits sections. Thus final HTML:

        Responsibilities

        • Stocking:
          • Stocks and rotates items as needed
          • Assists with inventory control; loads, unloads, and moves product
          • Organizes, cleans, and prepares back area for the night crew and incoming trucks
          • Organizes merchandise on pallets to make the department presentable to the public
          • Ensures integrity of shelf tags and signage in department; may create / prepare signage, as needed
          • Maintains standards in shrink, safety, inventory control, and sanitation
          • Checks shipments for out-of-date and damaged product to ensure freshness and quality of products
          • Builds, stocks, maintains, and takes down store displays
          • Performs the duties of Customer Service Assistant as needed
        • Customer Service:
          • Provides superior customer service
          • Answers customer questions regarding products and assists them with selections; helps customers locate store merchandise
        • Sales:
          • Merchandises product effectively
          • Uses suggestive selling techniques to meet customer needs and build department sales
        • Food Safety / Sanitation:
          • Cleans and sanitizes sales floor, display cases, prep areas, and equipment
          • Properly handles and maintains the operation of all equipment
          • Complies with departmental SOPs and store operating procedures
        • Additional Department-Specific Responsibilities / Pre-requisites:
          • Beauty: Knowledge of beauty and cosmetic aids
          • Drugstore / General Merchandise: Prepares tags and signs as needed
          • Grocery: Organizes, cleans, and prepares back area for the night crew and incoming trucks; Prepares tags and signs as needed
          • Texas Backyard: Passion for outdoors; Ability to complete Green Thumb training (H-E-B internal training)
          • Entertainment: Knowledge in the audio / video field; Knowledge of specialty products, movies, music, electronics, and video games

        The responsibilities and essential functions outlined above describe the general nature and level of work assigned to this position. This is not an exhaustive list of all duties, responsibilities, and skills required. Duties and responsibilities may be modified at any time based on business needs. Employees may be required to perform other job-related tasks as requested by their supervisor, subject to reasonable accommodations.

        Qualifications

        Age Requirement: 18+

        Work Experience: Knowledge/Skills/Abilities:

        • Strong customer service skills
        • Required Communication and interpersonal skills
        • Required Reading and writing skills
        • Required Planning and organizing skills

        Education: HS Diploma or GED (or equivalent) Required

        Licenses/Certifications: Completion of Company Orientation and Safety Training upon hire

        Physical Demands & Working Conditions:

        Function in a fast-paced, retail environment, in detailed and precise tasks; Work with Customers, staying attentive to their needs; Perform the following, based on your Department:

        • Beauty: Constantly* reach at waist, grasp; Frequently stand, walk, reach at shoulder, reach at knee, stoop, pivot, pinch, perform fine motor movements; Occasionally* sit, reach at overhead, reach at floor, bend, squat, crouch, kneel, climb stairs, climb ladders, twist, push / pull with arms; Occasionally be exposed to cold, loud noise, and wet conditions; Demonstrate the ability to lift 30 lbs, and manage in excess of 30 lbs**
        • Drugstore / General Merchandise: Constantly* reach at waist, pivot, grasp; Frequently stand, walk, reach at shoulder, reach at knee, stoop, push / pull with arms, pinch, perform fine motor movements, ulnar / radial deviation, extend and flex wrists; Occasionally sit, reach at overhead, reach at floor, bend, squat, crouch, kneel, climb stairs, climb ladders, twist; Occasionally be exposed to cold, loud noise, and wet conditions; Demonstrate the ability to lift 55 lbs, and manage in excess of 65 lbs**
        • Grocery: Constantly* reach at waist, pivot, grasp; Frequently stand, walk, reach at shoulder, reach at knee, stoop, push / pull with arms, pinch, perform fine motor movements, ulnar/ radial deviation, extend and flex wrists; Frequently be exposed to cold conditions; Occasionally sit, reach at overhead, reach at floor, bend, squat, crouch, kneel, climb stairs, climb ladders, twist; Occasionally be exposed to loud noise, and wet conditions; Demonstrate the ability to lift 65 lbs, and manage in excess of 135 lbs**
        • Texas Backyard: Constantly* reach at waist, grasp; Frequently stand, walk; Occasionally reach at overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, climb stairs, climb ladder, pivot, twist, push / pull with arms, pinch, perform fine motor movements; Occasionally be exposed to wet conditions and loud noise; Frequently be exposed to ambient temperatures; Demonstrate the ability to lift 65 lbs, and manage in excess of 65 lbs**
        • Healthy Living: Constant

Similar jobs