Fresh Talent
Mango Salon · Richmond, VA · 11 mo ago
Human ResourcesFull-time
About the role
The role involves managing customer relationships, providing technical support, and implementing new software solutions.
Responsibilities
- Manage customer relationships and provide excellent service
- Provide technical support to customers via phone and email
- Implement new software solutions as needed
Requirements
- Bachelor’s degree in Computer Science or related field
- 2+ years of experience in customer service or technical support
- Strong problem-solving and communication skills
Qualifications
- Proficiency in Microsoft Office Suite
- Experience with CRM systems
- Ability to work independently and manage multiple tasks simultaneously
Skills
- Customer service skills
- Technical support skills
- Software implementation skills
Benefits
- Competitive salary
- Flexible schedule
- Professional development opportunities
Pay
- $50,000 - $60,000 annually
Schedule
- Monday through Friday, 9 AM - 5 PM