Fresh Foods Technician

Responsibilities

• Act as a trusted subject matter expert, recognized by internal teams, clients, and retail partners for deep product knowledge, operational excellence, and procedural accuracy.
• Represent the company professionally in-store, ensuring customer teams are fully equipped to handle department complexities and operational standards.
• Travel independently to assigned retail locations, planning store visits in advance with clear objectives, agendas, and desired outcomes.
• Communicate effectively before, during, and after store visits, coordinating resources, providing progress updates, and delivering visit recaps to stakeholders.
• Support new store openings, remodels, and resets, including:
• Assisting with setting cases to plan-o-grams
• Training associates on plan-o-gram execution and production standards
• Providing production support to meet volume needs before and after openings
• Execute and maintain new item setups, seasonal transitions, and ongoing plan-o-gram updates based on business needs.
• Maintain program documentation, merchandising tools, and category-specific manuals to support consistent execution.
• Develop and deliver reporting and insights, including:
• Store visit reports
• Monthly category performance reports with trend analysis and seasonal recommendations
• Annual category reviews and ad-hoc analysis as needed
• Collaborate regularly with merchandisers and leadership, sharing updates, introducing new programs or items, and aligning on execution strategies.
• Perform additional duties as assigned to support business and client objectives.

Qualifications

• High school diploma or equivalent required
• Minimum of 3+ years of hands-on experience in retail Fresh Foods, Bakery, and/or Deli, Produce and Meat operations
• Proven technical experience supporting daily department operations, merchandising, and production
• Strong working knowledge of Fresh Foods, Bakery, and/or Deli, Produce and Meat department operations, including production processes and merchandising standards
• Ability to set up displays, execute plan-o-grams, and participate in resets and remodels independently or as part of a team
• Comfortable training and guiding others through hands-on, in-store execution
• Strong organizational, communication, and time-management skills
• Ability to stand, walk, and work on-site in retail environments for extended periods
• Ability to lift and carry up to 40 pounds
• Required visual acuity, including color perception, for display and product presentation accuracy
• Willingness to travel to assigned retail locations regularly