Fresh Food Manager

About the Role

Ensure the store's fresh food departments operate efficiently and effectively and provide our customers with the very best customer service and fresh food offering at all times.

Main Duties

• Actively live Centra brand-values i.e. Proud, Energetic, Imaginative and Community-Based
• Oversee and ensure the smooth running of the fresh departments by prioritising and delegating the workload appropriately
• Set, monitor and achieve sales targets with the team on gross profit margin, net margin, waste and other KPIs as agreed with Store Manager
• Control stocktaking and overheads as per fresh budget
• Foster good working relationships among the team
• Hold regular fresh food meetings and communicate relevant details and results to the team
• Manage employee performance, giving regular feedback, recognition and encouragement
• Deal with all customer queries efficiently, professionally and consistent with store policy
• Manage employee rostering and annual leave for fresh departments
• Ensure merchandising and presentation of the fresh department is of the highest standard at all times and in accordance with relevant store planograms and guidelines

Qualifications & Experience

• 2 years' experience in a Fresh Food Department is desirable
• 1 year's experience in a Supervisor/Manager role is desirable
• Excellent communication skills
• Good delegation skills
• An understanding of how to achieve KPIs and targets
• Passion for fresh food