French Translator | Customer Service Agent (French Canadian Bilingual)

Who We Are

At LTVplus, we’re all about delivering WOW-worthy customer experiences for brands worldwide. We’re a remote-first company with a team spread across the globe, embracing flexibility and diversity in everything we do. We work with various clients, bringing personalized support to enhance their customer experiences.

Requirements

• The ideal candidate has a strong understanding of Québec French language nuances, tone, and regional preferences, along with experience in localization and customer-facing communication.
• Translate tour signage, merchandise signage, safety materials, and customer-facing documents from English to French (Canadian).
• Ensure all translations are culturally appropriate, regionally accurate, and aligned with Québec language standards.
• Adapt messaging—not just translate—to ensure clarity, tone, and audience relevance.
• Proofread and review translated materials for accuracy, grammar, and consistency.
• French-Canadian Messaging Development
• Partner with internal teams to create customer-facing messaging tailored to French-speaking Canadian audiences.
• Provide guidance on tone, phrasing, and terminology to ensure an authentic and localized experience.
• Review marketing, signage, and announcements to ensure alignment with French-Canadian expectations.
• Tour Support
• Assist in preparing materials ahead of tour stops in French-speaking regions.
• Be available for quick-turn translations and updates during active tour periods.

Requirements (continued)

• 1-2 Years of Experience
• Software/platforms required: FreshDesk

Skills

• A reliable computer (at least with an i5 processor) and a stable high-speed internet connection.
• A quiet, cozy workspace to handle calls and chats like a pro.
• Flexible with work schedule.

Pay

Work type: Part-time Department: Customer Service Location: United States

Schedule

Department: United States