Freight Specialist

Job Summary

Key Duties & Responsibilities

Knowledge & Skills

Work Experience – Minimum Required

Educational Requirements

Description

Competencies

Benefits

About the Role

• Develop and operate Air/Ocean and Export service offerings.
• Utilize relationships, experience, problem solving, and analytical skills to assist customers.
• Directly interact with clients and suppliers to ensure high performance in the supply chain.
• Arrange inbound/outbound cargo shipments from start to finish.
• Communicate with both internal and external customers.
• Investigate and resolve problem shipments.
• Support and lead the department with freight management functions involving import and export aspects of international transportation.

Coordinate the routing of import and export bookings with airline and ocean carriers.

Timely preparation of rates and quotes for customers and overseas agents.

Support the development of existing and new customers by working closely with Branch Manager and the entire sales organization.

Collaborate and build relationships with customers, carriers, and agent representatives regarding air, ocean, import, and export products to enhance service competitiveness.

Prepare all necessary shipping documentation related to international bookings and process import/export documentation to clearing agents, including HAWB's, MAWB's, AES's, Manifest, Shipping Instructions, Haz Cargo Decl., Bill of Ladings, and Certificate of Origin, etc.

Dispatch pick-ups to authorized agents and drayage companies, shipping lines, airlines, trucking companies, clearing agents, warehouses, and other parties involved in the shipment.

Track and trace shipments, research and resolve any issues regarding billing or shipping discrepancies, and communicate timely correspondence to both customers and vendors.

Act as a liaison with Custom Brokers and agents, along with Ocean and Air Terminal Operators.

Support branches' quarterly metrics while achieving individual metrics.

Perform other related duties as assigned by management.

Adhere to established policies and procedures.

Freight Forwarding and Regulatory Requirements

Excellent knowledge of freight forwarding and regulatory requirements.

Ability to work in a blended operations and customer development role.

Operations skills and experience in the trucking and freight forwarding industry.

Ability to negotiate rates to route freight in the most cost-effective manner.

Self-motivated, assertive, and responsive to branch metrics.

Customer-service oriented.

Ability to multitask, prioritize, and organize work.

MS Office skills.

Minimum Required Work Experience

Not specified.

Educational Requirements

Not specified.

Description

Livingston is a market leader offering customs brokerage, international trade consulting, compliance, and freight forwarding services globally. With over 3,000 employees at more than 90 key border crossings, sea ports, airports, and other strategic locations in North America, Europe, and Asia, Livingston provides a dynamic and collaborative environment for professionals looking to grow their careers in the ever-evolving field of international trade.

The Freight Specialist position plays a crucial role in ensuring seamless and efficient movement of goods through the supply chain. This role involves coordinating bookings with carriers, preparing shipping documents, dispatching shipments, and resolving issues that arise during the process. It also requires building strong relationships with customers, suppliers, and other stakeholders to maintain service competitiveness and support the company's overall goals.

Livingston offers a competitive compensation package, including base salary, incentives, benefits, and professional development opportunities. The salary range for this position is $21.63 - $33.41 per hour USD, with actual compensation determined based on relevant factors.

Competencies

Livingston values diversity, equity, and inclusion, fostering a culture of respect, recognition, and collaboration. The company is committed to creating and maintaining an inclusive environment that reflects the diversity of its community. Accommodations are available for applicants and employees with disabilities throughout the recruitment process.

Benefits

Livingston offers a comprehensive benefits package, including:

• Competitive compensation
• Incentive opportunities
• Comprehensive benefits
• Transparent pay philosophy aligned with market data and job-related factors