Freight Quality Inspector

About the role

The Weights & Inspections function sits at the intersection of revenue integrity, operational precision, and customer trust. This role ensures that every shipment moving through the network is accurately classified, properly documented, and compliant with tariff and safety standards—while also identifying missed revenue opportunities. The Freight Quality Inspector strengthens accuracy across the network, reduces rework, and provides actionable feedback to operations, sales, and terminal leadership. Success means driving measurable improvements in shipment accuracy, minimizing revenue leakage, and elevating the consistency of freight handling across the facility.

Responsibilities

• Execute shipment inspection and revenue capture
  • Inspect inbound and outbound shipments to identify reweigh, reclass, and revenue recovery opportunities
  • Accurately enter shipment changes based on physical inspections and dimensioning systems
  • Ensure proper freight classification, density calculations, and tariff application
  • Maintain strict adherence to inspection standards to protect revenue integrity
• Elevate operational quality and consistency
  • Conduct quality inspections on loaded freight to ensure secure, compliant, and damage-free movement
  • Partner with dock operations to improve load quality and reduce service failures
  • Identify recurring issues and drive corrective actions with terminal teams
  • Participate in daily pre-shift and service center meetings to reinforce expectations
• Maintain equipment and facility standards
  • Inspect weights & inspections equipment, dock tools, and overall facility conditions
  • Escalate maintenance or safety concerns proactively to minimize downtime and risk
  • Ensure all inspection tools are calibrated, functional, and used correctly
  • Support a safe, organized, and performance-driven work environment
• Enable cross-functional alignment
  • Collaborate with terminal leadership and sales teams to provide feedback on customer accounts and freight patterns
  • Communicate inspection findings clearly to influence operational and commercial decisions
  • Build strong working relationships across operations, safety, and revenue management teams
• Train and strengthen inspection capability
  • Train dock personnel on proper reweigh procedures and inspection standards
  • Reinforce best practices to improve consistency and reduce errors across shifts
  • Act as a subject matter resource for inspection processes and compliance requirements
  • Support a culture of accountability, precision, and continuous improvement

Requirements

• High School diploma or GED required
• 2–3 years of experience in freight operations, inspections, or a related logistics environment
• Strong understanding of freight classification, weight/density principles, and inspection processes preferred
• Proficiency with personal computers, including email, spreadsheets, and database systems
• Experience with AS/400 or industry-specific systems preferred
• Advanced mathematical capabilities, including statistical analysis and data interpretation
• Ability to create reports, document procedures, and clearly communicate findings
• Experience handling sensitive business and customer data with a high degree of confidentiality
• Proven ability to work cross-functionally with operations, management, and customer-facing teams

How You Operate

• You think in systems, not isolated tasks, and understand how inspection accuracy drives business performance
• You take ownership of outcomes, not just activity, and hold a high bar for precision
• You identify issues early and act decisively to correct them
• You communicate clearly, confidently, and with purpose across all levels of the organization
• You balance speed with accuracy, ensuring work is both efficient and reliable
• You bring discipline and consistency to every inspection and interaction
• You operate with integrity when handling sensitive and confidential information

About Roadrunner

We’re not just moving freight; we’re reimagining long-haul shipping. Our Smart Network™ offers more direct long-haul metro-to-metro routes than any other nationwide LTL carrier in the United States, with service extending into Canada and Mexico and terminals across 40+ metro markets. Powered by AI and machine learning, our operations platform ensures real-time tracking, custodial control, and full shipment visibility. With driver teams executing over-the-road (OTR) moves—and no freight moving on rail—customers experience industry-leading transit times, minimal rehandling, and dramatically reduced risk of loss or damage. Our 900+ owner-operators benefit from scheduled freight, fewer touches by design, consistent long-haul density, and a differentiated metro-to-metro model that creates predictable earning opportunities. This precision and performance have earned Roadrunner national recognition by over 3,000 shippers, including being ranked #1 in Operations, #1 in Technology, and #1 in Value in the Quest for Quality Awards, as well as honors as a Top 100 Trucking Company by Inbound Logistics and a Top Tier Service Carrier by Mastio.

Pay

$25.00 per hour

Schedule

• Onsite – Houston, TX
• Mostly night/overnight shifts

Benefits

• Full benefits package including medical, dental, vision
• 401(k)
• Paid time off

Physical Demands and Work Environment

The physical demands and work environment described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

• Physical Demands
  • Moderate physical activity performing non-strenuous daily activities of an administrative nature
  • Regularly required to sit, reach/handle items, work with the fingers, and talk and hear others in conversations via the phone or in person
  • Occasionally required to stand, walk, stoop, kneel, climb or balance and lift objects up to 50 lbs
• Work Environment
  • Noise level is moderate to high based on general conversation tones, ringing phones, and laser printer operation
  • Splits work time between well-lighted, heated and/or air-conditioned indoor office setting with adequate ventilation and dock setting
  • Occasional work near moving mechanical parts and toxic or caustic chemicals