Freight Forwarder, Ocean Export, Austin, Air & Sea

About the role

As a global leader in transport and logistics, DSV offers a dynamic environment built on collaboration, accountability, and innovation. This role plays a key part in keeping customers’ supply chains flowing by managing the importation and exportation of goods by ocean, ensuring reliable and efficient service delivery.

Responsibilities

• Manage the importation of goods by ocean, including customs clearance and delivery to the final destination
• Manage the exportation of goods by ocean, including carrier booking and managing the movement of goods through various transportation channels
• Coordinate with carriers, customs brokers, and trucking companies to ensure timely delivery of goods
• Prepare, process, and submit required documentation for customs clearance, including commercial invoices, packing lists, bills of lading, and other relevant paperwork
• Track and monitor shipments and provide regular updates to customers on the status of their shipments
• Manage relationships with customers, ensuring their satisfaction and addressing any concerns or issues that may arise
• Collaborate with other internal departments, such as logistics, finance, and operations, to ensure timely and efficient service delivery
• Ensure compliance with all relevant regulations and laws, including customs regulations and trade laws

Requirements

• Prior experience in freight forwarding, logistics, or a related field is preferred
• Experience in ocean import and export is highly desirable

Skills

• Mathematical Skills: Ability to perform basic mathematical calculations, such as calculating costs and rates
• Organizational & Time Management: Excellent organizational and time management skills
• Communication & Interpersonal: Strong communication and interpersonal skills
• Attention to Detail: Attention to detail and accuracy
• Resilience: Ability to work well under pressure and in a fast-paced environment

Qualifications

• Functional Knowledge: Knowledge of ocean freight logistics and customs regulations; understanding of trade laws and regulations
• Language: Fluency in English is required; knowledge of additional languages is a plus
• Technical Proficiency: Proficiency in Microsoft Office Suite; experience with logistics software and systems is preferred

Pay

The expected base pay range for this position is $21.53 – $26.91 per hour. Actual compensation will be determined based on job-related factors such as relevant experience, skills, education, certifications, and geographic location, in accordance with applicable laws and company policy.