Freight/Courier Driver

About the role

SPS Global is seeking a dependable and service-oriented Route Driver / Courier to support campus delivery and logistics operations. This role is responsible for ensuring the safe, accurate, and timely transportation of mail and parcels while maintaining operational efficiency and exceptional customer service standards.

Responsibilities

• Courier & Delivery Operations
• Travel predefined delivery routes via company vehicle to distribute mail and parcels throughout the campus
• Retrieve mail and parcels from designated offices and deliver them safely and efficiently
• Maintain detailed logs and timestamps for items received and delivered
• Ensure compliance with chain-of-custody procedures and operational standards
• Respond promptly to client delivery requests and ensure timely order fulfillment
• Complete paperwork accurately, legibly, and within required timelines
• Vehicle & Safety Management
• Operate company vehicles safely in accordance with state laws and company policies
• Maintain vehicle readiness through routine maintenance checks including oil, tires, fuel, and fluid levels
• Follow company procedures in the event of accidents or injuries
• Ensure professional presentation and compliance with company appearance standards
• Customer Service & Operational Support
• Deliver 5-star customer service across all forms of communication
• Build professional relationships with customers and internal teams
• Maintain professionalism and composure during sensitive situations
• Proactively seek additional work and operational support opportunities during downtime
• Train backup personnel and provide guidance on procedures and best practices
• Cross-Functional Office Support
• Provide front or back office coverage as operational needs require
• Assist with shipping and receiving functions when needed
• Support handling and validation of packing slips and shipment materials

Requirements

• High School Diploma or equivalent
• Current state-issued driver’s license with clean driving record
• Strong written and verbal communication skills
• Excellent organizational and time-management skills
• Ability to multitask and prioritize effectively
• Basic computer proficiency and ability to learn operational systems
• Professional appearance and customer-focused attitude

Preferred

• 2+ years of courier, logistics, delivery, or related operational experience
• Experience with shipping and receiving procedures
• Working knowledge of multifunction devices (MFDs) and office equipment

Competencies

• Strong customer service orientation
• Attention to detail and operational accuracy
• Strong communication and interpersonal skills
• Organizational and multitasking abilities
• Independent work capability and accountability
• Problem-solving and analytical thinking
• Adaptability and professionalism under pressure

Physical Requirements

• Ability to lift or move packages weighing 40 lbs. or greater frequently
• Ability to move materials using wheeled carts with 60 lb capacity
• Ability to walk, bend, kneel, stand, and sit for extended periods
• Manual dexterity for operating office machinery and delivery equipment
• Physical and mental capability to safely operate company vehicles

What We Offer

• Career Growth: Opportunities to expand expertise across courier services, logistics, and workplace operations
• Learning & Development: A culture that promotes continuous learning and professional development
• We Recognize Talent: Recognition programs available across all employee levels
• Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identity Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k with matching, Entertainment Discounts, & Paid Time Off

Pay Range

$24 - $27 USD

About SPS

SPS is a global workplace solutions and business transformation company operating in more than 20 countries. Across North America, we help clients enhance workplace experiences and business operations through services including workplace support, physical and digital mailroom solutions, intelligent document processing, reception and concierge services, and other business support offerings. Our clients include leading organizations across banking, insurance, legal, higher education, professional services, and many Fortune 500 companies. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law.