Freight Brokerage Sales Representative

Duties and Accountabilities

• Develop, maintain, and grow relationships with both new and existing clients
• Possess strong relationship-building and customer service skills – you love connecting with people and solving problems
• Proactively prospect, generate leads, and land new accounts while expanding opportunities with current customers
• Learn how to sell, negotiate, and close customers in a competitive, fast-paced environment
• Utilize cutting-edge tools to track leads, manage your pipeline, and stay ahead of the competition
• Collaborate with a variety of teams ensuring smooth transactions and world-class service
• Identify opportunities to improve our offerings, value proposition, and sales cadence
• Develop creative approaches to onboard, retain, and grow new customer accounts

Required Knowledge, Skills, and Abilities

• Strong relationship-building and customer service skills – you love connecting with people and solving problems
• Excellent verbal and written communication skills – confidence is key
• Money-motivated – if you want uncapped earning potential, this is the role for you!
• Fearless cold caller – assertive, positive, and persistent
• Highly competitive – you thrive on winning and achieving goals
• Resilient and adaptable – rejection doesn’t slow you down
• Self-motivated with strong time management and organizational skills – you take ownership of your success
• Thrives in a fast-paced environment that requires problem-solving and decision-making
• Ability to work independently and in a team setting

Prior Education and Experience

• Bachelor’s degree OR relevant freight brokerage experience
• Recent graduate or 1-2 years of experience – no experience? No problem! If you have the right drive, we’ll train you
• Previous experience in freight brokerage or logistics preferred but not required

Physical Capabilities and Requirements

• Ability to sit or stand for extended periods, up to 8 hours per day, at a desk in front of a computer screen
• Proficient use of a keyboard, mouse, and monitor, as well as the ability to type, scroll, and click efficiently
• Occasional light lifting and carrying of objects up to 20 pounds, such as office supplies or small equipment
• Able to move within an office, including occasional walking, bending, reaching, and climbing short flights of stairs
• Adequate vision to read documents, use computer screens, and navigate office space
• Able to work in an environment with moderate noise, such as printers, telephones, and office conversations

Benefits and Total Rewards

• Competitive wages, and opportunities for advancement
• Medical, Dental, Vision, Critical Illness, Accident, and Flexible Spending Plans available
• Company-paid Short/Long-term Disability, Life Insurance, and Employee Assistance plans
• Company-paid Time-Off (PTO), Holiday Pay, and Sick Leave (where required)
• Retailer 401(k) Plan with Discretionary Employer Match and Profit Sharing