Freight AR Specialist

KEY ATTRIBUTES FOR SUCCESS

• Humble: Confidence is key, but so is humility. Our #HUSTLE values say it all.
• Hungry: A healthy sense of competition is a necessity here. We’re seeking individuals who are striving for both professional and financial success, and who are seeking any and all opportunities for growth.
• Smart: We’re looking for individuals who are resourceful and organized problem-solvers, diving head first into problems rather than straying away from them.

KEY RESPONSIBILITIES

• Maintain and monitor assigned accounts—AR aging, credit exposure, payment trends—and follow up on past-due balances.
• Process and submit invoices in third-party billing platforms, ensuring accuracy that drives timely payment.
• Research and resolve billing disputes, short pays, deductions, and other account issues.
• Review credit requests, limits, and terms; help set up new customer accounts.
• Work with Sales to review aging, payment trends, and collection plans for their accounts.
• Be the go-to financial resource for Sales and Ops on payment history, credit risk, and account status.
• Apply customer payments and keep account records accurate.
• Build action plans with Sales, Ops, and Leadership for overdue and high-risk accounts.
• Help with month-end duties, reconciliations, and reporting.
• Suggest ways to improve billing, credit, and AR processes—boosting cash flow and efficiency for finance and sales.
• Support cash flow by driving timely payments and healthy balances.

BENEFITS & PERKS

• Health / Dental / Vision Insurance Plans
• 401K Plan with Employer Match
• Life Insurance Plan (100% employer paid)
• PTO Plan (3 weeks PTO for new employees, grows with tenure)
• 6 paid holidays
• Paid Parental Leave
• Free professional coaching through Boon Health
• Baby-feeding support and on-site Lounge through Pumpspotting
• Comprehensive training program
• In-house professional development
• On-site gym complete with strength and cardio equipment as well as Peloton bikes
• On-site snack machine
• On-site golf simulator

QUALIFICATIONS

• Minimum of 2-3 years in accounts receivable, collections, or billing, preferably in logistics/freight setting
• Strong attention to detail, comfort working with account data, and an eye for trends that signal delayed payments
• Prior experience initiating conversations with internal teams, leaders, and customers about invoicing, collections, or credit
• Organized self-starter who can manage a book of accounts and prioritize independently
• Solid problem-solving skills for chasing down discrepancies and resolving disputes
• Proactive and self-driven on communication and escalations—flagging accounts that could expose the company to risk or non-payment

ADDITIONAL INFO

This is an IN OFFICE position.
A cover letter is highly recommended, even if it's brief. Tell us why you are a fit!
Signing a non-compete agreement is NOT a pre-requisite for employment. However, we do require all employees to sign our standard non-solicit and confidentiality agreement.

ACCOLADES & INDUSTRY AFFILIATIONS

• One of the Inc. 5000 fastest-growing companies four years running
• One of West Michigan’s Best and Brightest Employers
• Member of Women in Transportation

EQUAL OPPORTUNITY STATEMENT

Ally Logistics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, height, weight, marital status, disability, or any other protected status under applicable law.