Freelance In-Person Event Specialist - Silver Spring, MD

Responsibilities

• Coincide with all parties: corporate partner, nonprofit partner, Visit.org event host, Visit.org event coordinators, etc., in virtual planning meetings ahead of each event
• Take ownership and responsibility for in-person events, being on-site to set up, align with the on-site team, tear down, clean site areas, problem-solve, and ensure high-quality customer experience
• Act as the Visit.org representative, leader, and problem solver at events
• Align roles and responsibilities with the onsite team: event host, nonprofit organization, venue, additional staff, and corporate partner
• Manage check-in process for in-person events; providing a warm and friendly welcome to guests
• Problem-solve issues such as missing supplies, late staff, technology challenges, etc.
• Escalate issues to the Events Team when necessary to keep them informed or help problem-solve
• Send consistent updates, photos, and videos to Events Team throughout the event
• Breakdown after the event ends, helping to clean the site and repackage and ship all materials back to the distribution center
• Pack supplies and add shipping labels which may include loading boxes

Requirements

• Fluency in English and strong communication skills
• Based in Silver Spring, MD
• Schedule flexibility with availability to work on a contract per-event basis, as needed
• Experience in complex, large-scale events and smaller executive-level intimate events
• Shown experience in executing events at the highest level and continuously raising the bar on content and the customer experience
• Resourcefulness, ability to exhibit grace under pressure, and be solutions-minded in ambiguous situations
• Quick thinker — in the life of events, we have a back-up plan for the back-up plan; you can problem-solve on the fly
• Self-starter who is organized and detail-oriented
• You love building relationships with customers and enjoy customer service
• Experience with group facilitation and managing group dynamics
• Able to work flexible hours, including nights and weekends, as needed
• Willing and eager to travel to various areas of the local region
• Super strong interpersonal and customer service skills, especially in fast-paced situations
• Able to wear many hats and take on varied tasks and projects
• Able to lift, slide, and carry up to 30 lbs. and stand for an extended period of time

Qualifications

Competitive hourly rate

The chance to do meaningful and impactful work

The opportunity to meet with social impact-minded individuals

A chance to build your experience for your resume!

Potential for recurring freelance employment with Visit.org