Freelance In-Person Event Specialist - Brookhaven, NY

About Visit.org

Visit.org is a women-led Certified B Corporation that designs and delivers full-scale volunteering programs for global companies, with volunteering experiences built with vetted nonprofit partners and rooted in real community needs in 100+ countries and 40+ languages. Trusted by teams at companies like Amazon, Colgate, Paramount, and Cisco, Visit.org acts as an extension of lean CSR teams to run global volunteering that employees love and nonprofits trust.

Responsibilities

• Join virtual planning meetings ahead of each event with all parties: corporate partner, nonprofit partner, Visit.org event host, Visit.org event coordinators, etc
• Take ownership and responsibility of our in-person events: be on-site to set up, align with the on-site team, tear down, clean site areas, problem-solve, and ensure high-quality customer experience
• Be the Visit.org representative, leader, and problem solver at events
• Align roles and responsibilities with the onsite team: event host, nonprofit organization, venue, additional staff, and corporate partner
• Manage check-in process for in-person events; providing a warm and friendly welcome to guests
• Problem-solving issues such as missing supplies, late staff, technology challenges, etc
• Escalate issues to the Events Team when necessary to keep them informed or help problem-solve
• Send consistent updates, photos, and videos to Events Team throughout event
• Breakdown after the event ends, helping to clean the site and repackage and ship all materials back to the distribution center
• Pack supplies and add shipping labels which may include loading boxes

Requirements

• Fluency in English and strong communication skills
• Based in Brookhaven, NY
• Experience in complex, large-scale events and smaller executive-level intimate events
• Shown experience in executing events at the highest level and continuously raising the bar on content and the customer experience
• Resourcefulness, have the ability to exhibit grace under pressure, and be solutions-minded in ambiguous situations
• Quick thinker — in the life of events, we have a back-up plan for the back-up plan; you can problem-solve on the fly
• Self-starter who is organized and detail-oriented
• You love building relationships with customers and enjoy customer service
• Experience with group facilitation and managing group dynamics
• Willing and eager to travel to various areas of the local region
• You have super strong