Freelance In-Person Event Specialist - Alpharetta, GA

Responsibilities

• Coincide with the on-site team during event setup, alignment, teardown, and cleanup.
• Ensure high-quality customer experience by being the Visit.org representative, leader, and problem solver at events.
• Manage check-in process for in-person events, providing a warm and friendly welcome to guests.
• Handle unexpected issues such as missing supplies, late staff, technology challenges, and escalate problems to the Events Team.
• Provide consistent updates, photos, and videos to the Events Team throughout the event.
• Assist in the breakdown after the event, cleaning the site and repackaging and shipping all materials back to the distribution center.
• Manage shipping supplies and add shipping labels, including loading boxes.

Requirements

• Fluency in English and strong communication skills.
• Experience in complex, large-scale events and smaller executive-level intimate events.
• Experience in executing events at the highest level and continuously raising the bar on content and the customer experience.
• Resourcefulness, ability to exhibit grace under pressure, and solution-mindedness in ambiguous situations.
• Quick thinking and ability to problem-solve on the fly.
• Self-starter who is organized and detail-oriented.
• Ability to work flexible hours, including nights and weekends, as needed.
• Willing and eager to travel to various areas of the local region.
• Super strong interpersonal and customer service skills, especially in fast-paced situations.
• Able to wear many hats and take on varied tasks and projects.
• Able to lift, slide, and carry up to 30 lbs. and stand for an extended period of time.