Freedom Boat Club - Dockside Tour Specialist, South Florida (Seasonal Now-December)

Position Overview

Freedom Boat Club is seeking an energetic, personable, and service-minded Dockside Tour Specialist to support our sales and dockside operations teams throughout the South Florida market.

Essential Functions

• Conduct engaging dockside tours for prospective members, showcasing the Freedom Boat Club experience, membership benefits, fleet offerings, and club amenities.
• Build rapport with prospects, assess their boating interests and needs, and help identify qualified membership opportunities.
• Support Membership Executives by coordinating tours, nurturing leads, capturing prospect information, and facilitating follow-up conversations and sales activities.
• Deliver a welcoming, professional, and service-focused experience for prospects, members, and guests while serving as a positive ambassador for the Freedom Boat Club brand.
• Aid in dockside operations by maintaining a clean, organized, and safe environment, supporting visitor hospitality, and coordinating with dock staff to ensure a seamless member and prospect experience.
• Support boat shows, open houses, community events, and other marketing initiatives by engaging attendees, promoting club awareness, and generating qualified leads.
• Maintain accurate records of prospect interactions, tour outcomes, and follow-up needs, ensuring timely communication with the sales team.
• Utilize approved communication and CRM tools to support sales and operational objectives while maintaining confidentiality of member, prospect, and company information.

Required Qualifications

• Prior experience in customer service, hospitality, retail sales, event support, boating, recreation, or a related field preferred.
• Strong interpersonal skills with the ability to connect with a wide variety of people.
• Comfortable speaking with prospects, answering basic questions, and presenting information in a clear and enthusiastic manner.
• Positive attitude, professional appearance, and service-oriented mindset.
• Strong communication, follow-through, and organizational skills.
• Availability to work non-traditional hours, including evenings, weekends, holidays, and event days as needed.
• Must be able to pass background check and drug screen, as applicable.

Preferred Qualifications

• Boating experience or strong interest in boating, fishing, watersports, or the marine lifestyle.
• Previous experience giving tours, hosting events, or working in a membership-based business.
• Sales support, lead generation, appointment setting, or brand ambassador experience.
• Experience using a Customer Relationship Management system.
• Bilingual English/Spanish strongly preferred.
• Familiarity with the South Florida boating community, marinas, neighborhoods, and local events.
• Entrepreneurial mindset with a desire to grow into a larger sales, operations, or leadership role.
• Ability to think creatively and help create positive outcomes for prospects, members, and teammates.

Working Conditions

• This role will primarily work outdoors at Freedom Boat Club dock locations, marinas, events, and off-site activations.
• Work may occur in sun, heat, humidity, wind, rain, and other South Florida weather conditions.
• Must be comfortable working near and on the water.
• May occasionally lift, carry, or move light event materials, signage, marketing collateral, or supplies.
• Schedule may vary based on tour volume, events, seasonality, weather, and business needs.

Compensation

The anticipated pay rate for this position is $15/hr. and a commission target of $100 per executed member agreement. Actual earnings will depend on various factors, including your sales skills, experience, market conditions, and individual performance.

About Freedom Boat Club

Freedom Boat Club – the world’s largest members-only boat club – was founded in 1989 in Sarasota, Florida. Today, the Clubs 400+ locations welcome hundreds of members to its docks each day to enjoy a day on the water while we take care of the rest including fueling, cleaning, maintenance, and more.

About Brunswick

As the clear leader in the marine industry, we're committed to our values and supporting our exceptional people. We offer valuable benefits including a competitive 401(k) plan with company match, discounted membership rates, and much more.

Why Brunswick

We value growth and development, recognizing that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying.

Diversity Statement

Brunswick is an Equal Opportunity Employer and considers all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other characteristic protected by federal, state, or local law.

Equal Opportunity Employer

We are committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other characteristic protected by federal, state, or local law.