Freedom Boat Club - Dock Hand at West Palm Beach New Port Cove, FL

About the role

Join the talented Freedom Boat Club dock operations team as a customer-focused part-time team member. This role requires availability on weekdays, weekends, and holidays, and involves working outside near the water, greeting members, and maintaining vessels and club facilities.

Responsibilities

• Welcome and acknowledge all guests according to company standards
• Anticipate and address guests’ service needs
• Thank guests with genuine appreciation
• Make and answer telephone calls using appropriate etiquette
• Manage the check-in and check-out process using a handheld tablet
• Perform equipment checks to ensure all necessary equipment is functional and on board
• Clean and maintain vessels and Club location according to company standards
• Complete daily clerical work to prepare reservation system, fuel logs, and weather reports
• Familiarize yourself with local waters to provide basic guidance to members
• Speak with others using clear and professional language
• Ensure uniform and personal appearance are clean and professional
• Follow all company policies and procedures
• Maintain confidentiality of proprietary information
• Perform other reasonable job duties as requested by supervisors

Requirements

• Pass a background check and drug screen
• Valid driver’s license and good driving record
• High school diploma
• At least 18 years of age
• Strong communication and customer service skills
• Ability to maintain a calm, positive attitude during periods of high activity
• Positive, cooperative attitude with the capability of working unsupervised
• Ability to read and manipulate handheld tablets
• Adhere to all safety policies

Preferred Qualifications

• Experience in or around boats

Working Conditions

• Work outside in various weather conditions and stand for extended periods
• Comfortable with physical demands including bending, kneeling, balancing, and carrying equipment up to 25 pounds
• Work in a marina setting on docks that may be fixed or floating
• Work near and on the water
• Safely move on, off, and in vessels during various tide and weather conditions

Pay

The anticipated pay rate for this position is $15 per hour.

Benefits

• 401k (up to 4% match)
• Wellbeing program
• Product purchase discounts

About Freedom Boat Club

Freedom Boat Club – the world’s largest members-only boat club – was founded in 1989 in Sarasota, Florida. With over 400 locations, the club welcomes hundreds of members daily to enjoy boating while handling fueling, cleaning, and maintenance. With over 30 years of "Boating Made Simple®," Freedom Boat Club (a division of Brunswick Corporation) focuses on raising the bar in everything they do.