Freedom Boat Club Dock Hand - Provincetown

About the role

As part of the talented Freedom Boat Club team, you will be working by the water, with our large variety fleet of boats, as a customer-focused team member!

Responsibilities

• Anticipate and address guests’ service needs
• Make and answer telephone calls using appropriate etiquette
• Manage the check-in and check-out process using a handheld tablet
• Perform equipment checks to make sure all necessary equipment is functional and on board
• Clean and maintain vessels and Club location according to company standards
• Complete daily clerical work to prepare reservation system, fuel logs and weather reports
• Familiarize yourself with local waters in order to provide basic guidance to members
• Speak with others using clear and professional language
• Maintain confidentiality of proprietary information
• Follow all company policies and procedures
• Perform other reasonable job duties as requested by supervisors

Requirements

• Pass a background check and drug screen
• Have a valid driver’s license and a good driving record
• Be at least 18 years of age
• Able to regularly complete the physical demands of the role including bending, kneeling, balancing and carrying equipment up to 25 pounds
• Able to work weekdays, weekends and holidays
• Able to adhere to all safety policies
• Experience in or around boats
• Strong communication and customer service skills
• Able to maintain a calm, positive attitude during periods of high activity
• Positive, cooperative attitude with the capability of working unsupervised
• Work outdoors and in various weather conditions for an extended period of time
• Work in a marina setting on docks that may be fixed or floating
• Work near and on the water
• Safely move on, off and in vessels during various tide and weather conditions

Qualifications

• Ability to work outdoors in the state’s elements and stand for an extended period of time

Skills

• Customer service skills
• Physical stamina and endurance
• Communication skills
• Attention to detail

Benefits

• 401(k) (up to 4% match)
• Employee assistance program
• Flexible schedule
• Referral program

Pay

The anticipated pay for this position is $18.00 hourly plus tips.

Schedule

This position is temporary/seasonal (ends in October/November) and requires availability on weekdays, weekends, and holidays.