Fraud & Security Analyst

Responsibilities

• Assists in the development of new business for Firstrust.
• Is alert to expressed customer/prospect needs to suggest appropriate services.
• Directs customers to appropriate person to open account.
• Actively sells and promotes corporate products to potential and existing customers.
• Possesses knowledge of corporate products and services, to suggest products.
• Initiate and evaluate all reported, communicated, or discovered incidents of fraud, possible loss, or security related matters.
• Initiate investigation into all matters of possible fraud, identity theft, or loss to the Bank.
• Document all events on the Investigative Case Log, and create and maintain electronic and paper case files as appropriate.
• Investigate all Returned Checks delivered from Deposit Operations.
• Initiate Investigative Cases, create & maintain case files, enter pertinent and appropriate information on the Investigative Case Log in real time.
• Identify and communicate to Management any instance of possible suspicious activity, draft potential Suspicious Activity Reports for SAR Review Committee, and if approved, file via BAM & BSA E-Filing.
• Respond to bank robberies or other emergencies as appropriate for the incident.
• Retrieve and retain all appropriate and relevant bank records kept in the normal course of business that are related to suspected criminal activity or case investigation, or issue mitigation.
• Conduct daily proactive reviews of ATM deposits, E-Funds alerts, Kiting reports, Bank Robbery Alerts, Negative Checking and Savings Accounts.
• Update and maintain correct reporting to Chex-Systems.
• Process incoming recovery checks and complete proper reporting for any items posting to any General Ledger account.
• Process death notices and complete bad address reviews as they come up.
• In instances of possible coordinated card compromises or related data breaches affecting customer account, initiate and complete existing SQL queries to determine common point of compromise and additional risk.
• As needed, produce and publish informational alerts to key banking departments that are related to Active Frauds, Bank Robbery Suspects, or other like urgent issues.
• Assemble and conduct training of coworkers on the function and utilization of all access control systems, premise alarm systems, branch and operations center surveillance systems, and vendor provided security services as appropriate.
• Conduct BSA/AML reviews and decision alerts related to large ATM cash deposits, monetary instruments purchased with cash, loans closed with cash, check or transfers, loans secured with cash collateral, and certificates of deposit closed within a year of opening.
• Conduct OFAC file scans for ACH IAT, APEX, CFR, EFT, and Monetary Instrument Payee alerts. Conduct reviews as appropriate and decision alerts.
• Cook up and coordinate the removal/addition of security infrastructure during times of branch closings/openings, etc.
• Cook up and coordinate all document destruction across the organization. Arrange and oversee scheduled purges at our corporate and operations buildings, special purge projects and branch purges.
• Reconcile invoices from various vendors for the VP of Operations Risk Management.
• Represent Firstrust Bank through attendance and participation at area security, fraud, investigations, and/or banking operations industry group meetings and training events.
• This position is also responsible for any special projects, investigations, or analysis assigned by either the Loss Prevention and Security Manager or the VP of Operations Risk Management.

Qualifications

• High School Graduate or equivalent
• 2 to 4 years general banking/back office experience
• Demonstrated knowledge of security and investigative protocols, procedures, and strategies
• Successful experience with banking software
• Must demonstrate excellent organizational, verbal, and written communication skills
• Computer experience is essential with an functional knowledge of Microsoft Word, Excel and Outlook