Fraud Prevention Investigator I

We need to output only HTML fragment, no html/body tags, no markdown fences. Use

for section headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. Must not repeat job title as heading. Must not put Job ID/requisition numbers as headings. Remove boilerplate, duplicated lines, application instructions, EEO, etc. Must preserve all substantive information. We need to parse the job description. Key sections: - About the role: description of company and role overview. The posting includes a paragraph about Rockland Trust, then "Rockland Trust is seeking a Fraud Prevention Investigator I to join...". That's about the role. We'll include that as About the role. - Responsibilities: The "Duties & Responsibilities" list includes many bullet points: Regulatory Knowledge, Case Investigations, Investigative Expertise, Judgment and Compliance, Liaison and Support, Strategy and Implementation, Process Improvement, Additional Duties. We'll put each as

under

. - Requirements: The "Required Skills & Experience" includes education, experience with Verafin, interpersonal, communication, banking functions, etc. Could be considered Requirements. Also maybe Qualifications? The instruction says we can have sections like Requirements, Qualifications, Skills. We need to decide which to include based on content. We have a list of required skills/experience. Could split into Requirements (education, experience) and Skills (specific abilities). But we must not create thin sections. Better to combine into one section maybe "Requirements" covering both education/experience and skills. However we have separate headings allowed: Requirements, Qualifications, Skills. We need to include only those with real specific content. The posting includes "Required Skills & Experience" which includes both education/experience and skills. Could treat as Requirements. Could also split: Requirements (education/experience) and Skills (the bullet list of abilities). But we need to avoid thin sections. Let's see if we can make two substantive sections: Requirements (education/experience) and Skills (the list of abilities). Both have multiple items. Also we have Benefits & Culture section: includes benefits list. That's Benefits. Schedule: The posting includes schedule: "This position is Scheduled to work 10:00 AM - 7:00 PM, Monday through Friday, with flexibility to work additional or adjusted hours as needed based on business needs, including occasional shifts ending as late as 9:00 PM." That's schedule. Pay: The posting includes "Pay Transparency Compensation for this role will be based on a variety of factors...". It mentions salary range posted reflects company's good-faith estimate. It does not give actual numbers. It says "Actual compensation may vary." This is vague; but it's still some content about pay. The instruction: never emit a heading followed by filler/placeholder text (e.g., "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless the posting actually states them. The posting does state something about pay: "Compensation for this role will be based on a variety of factors, including skills, experience, education, and internal equity. The salary range posted reflects the company’s good‑faith estimate of the range for this position at the time of posting. Actual compensation may vary. In addition to base salary, certain positions may be eligible for additional compensation, including commissions, incentive awards or stipends." This is not a specific range but it's still some info. It's not "not specified" but it's generic. However it's still substantive? It says salary range posted reflects estimate; but they didn't actually give numbers. It's still somewhat vague but it's not placeholder like "varies". It says "Actual compensation may vary." Might be considered filler? The instruction says never emit a heading followed by filler/placeholder text (e.g., "commensurate with experience", "not specified", "N/A", "varies", "TBD"). The phrase "Actual compensation may vary." is similar to "varies". Might be considered filler. However they also say "The salary range posted reflects the company’s good‑faith estimate of the range for this position at the time of posting." That implies there is a salary range posted elsewhere (maybe in the job posting but not included in the snippet). Since we don't have the actual numbers, we cannot include a specific range. The instruction says do not create Pay section unless the posting actually states them. It does state something about pay, albeit vague. I'd lean to include a Pay section with the provided sentences, as it's substantive (they mention base salary, additional compensation). It's not just "varies". It's more detail. I'll include. Schedule: we have specific schedule details, so include Schedule section. Benefits: we have benefits list, include Benefits. Now we need to format. We must not include any boilerplate like EEO, equal opportunity, accessibility, etc. Remove those lines. Also remove duplicated lines, navigation, cookie, legal, scam-warning, application instructions. We must preserve all substantive information. Let's extract substantive content. Company overview paragraph: "Rockland Trust is a full service commercial bank and financial services company committed to helping our neighbors reach their financial goals. Founded in 1907 and headquartered in Massachusetts, we proudly serve individuals, families, and businesses throughout New England with a strong emphasis on personal relationships, local decision making, and community impact. With a broad range of banking, wealth management, and investment solutions, Rockland Trust combines the resources of a growing financial institution with the personalized service of a community bank. Our long standing philosophy—Where Each Relationship Matters®—guides how we work with our customers, colleagues, and communities every day. At Rockland Trust, our employees are at the heart of our success. We foster a collaborative, inclusive, and values driven culture that encourages professional growth, innovation, and work life balance. We are deeply committed to community involvement, financial education, and creating a workplace where individuals can build meaningful, long term careers." Then role intro: "Rockland Trust is seeking a Fraud Prevention Investigator I to join the Fraud Prevention team. This position is Scheduled to work 10:00 AM - 7:00 PM, Monday through Friday, with flexibility to work additional or adjusted hours as needed based on business needs, including occasional shifts ending as late as 9:00 PM. The Fraud Prevention team coordinates day-to-day implementation of the bank's enterprise-wide fraud prevention efforts, leveraging tools such as Verafin and similar platforms to detect and investigate suspicious activity. Our program is designed to ensure protection of our customers and the bank from illicit actors who exploit banking services with nefarious and criminal intent. Our Fraud Prevention team protects our customers and the bank from losses. The Fraud Prevention team also develops and/or assists in the development of appropriate policies and procedures, including those designated to assist the business units to conduct appropriate due diligence and to prevent, detect and report fraudulent and suspicious activity. As the Fraud Prevention Investigator I at Rockland Trust, you will support the Fraud Prevention Team by contributing to the execution of our Fraud Prevention strategies. You will assist in conducting focused investigations, participate in developing targeted fraud prevention strategies, and support initiatives designed to strengthen specific areas of our financial security framework. In this role, you will help identify and address emerging risks within your scope, ensuring that effective controls, innovative procedures, and relevant training programs are implemented. Experience leveraging tools such as Verafin (or similar systems) to review alerts and support investigations will be highly valuable in this role. Your role will be important in supporting our efforts to protect the Bank, its clients, and its employees from financial threats while upholding high standards of integrity and security." Then Duties & Responsibilities heading: list items. We need to capture each bullet. Let's extract bullet points: - Regulatory Knowledge: Possess a solid understanding of and ability to interpret regulations and policies related to fraud prevention. Stay well-informed about evolving state and federal regulations, industry standards, and best practices to ensure your investigations align with legal and institutional requirements. - Case Investigations: Conduct thorough and meticulous investigations by analyzing transaction data, customer profiles, and relevant third-party information utilizing fraud detection and case management systems such as Verafin or similar platforms to review alerts and document findings. Make decisions on customer accounts, transactions, and recommend closures or further action when necessary, ensuring the integrity of the process. - Investigative Expertise: Exhibit advanced investigative and analytical skills, formulating well-supported and clearly articulated rationales for decisions made during fraud investigations. Maintain strict adherence to departmental protocols while addressing complex cases. - Judgment and Compliance: Exercise sound judgment when managing fraud alerts and investigations, including those generated through systems such as Verafin or similar tools. Ensure full compliance with internal policies, procedures, and external regulatory standards, and escalate any issues or anomalies to management for resolution. - Liaison and Support: Serve as a knowledgeable resource by providing responsive telephone and email support to internal teams, including Rockland Trust colleagues, as well as customers, external financial institutions, and law enforcement agencies. Facilitate seamless communication during investigations. - Strategy and Implementation: Play an active role in executing established fraud prevention strategies and risk mitigation initiatives. Ensure precision and accuracy in case documentation and reporting to meet compliance and operational standards. - Process Improvement: Continuously identify areas for process enhancements and actively contribute innovative ideas. Support efforts to refine and optimize policies, procedures, and investigative tools for greater efficiency. - Additional Duties: Take on other assigned responsibilities to ensure the overall effectiveness of your role and alignment with the bank’s strategic goals. Contribute to broader initiatives as needed to bolster fraud prevention efforts. Now Required Skills & Experience: - Associates or Bachelor’s in Criminal Justice, Business, Finance, or a related field or equivalent work experience is required. - Experience with fraud detection and case management systems such as Verafin (or similar platforms) is strongly preferred. - Strong interpersonal and communication abilities to interact effectively with colleagues at all levels of the Bank. - Ability to clearly convey investigative findings and collaborate across departments, including retail and commercial banking, compliance, and risk management. - Foundational understanding of various banking functions, including retail banking, commercial banking, trade finance, asset-based lending, and loan documentation. This knowledge will support investigations into fraud occurring across different banking sectors. - Excellent written and verbal communication skills, with the ability to present complex information and recommendations clearly. - Effective at collaborating with senior management, regulatory bodies, and other stakeholders. - Exceptional attention to detail, with the ability to maintain high accuracy in performing tasks, even when facing frequent interruptions. - Capable of managing multiple priorities and handling sensitive information with precision. - Strong ability to conduct thorough research using multiple internal and external resources. - Able to gather data, analyze information, and synthesize findings to support fraud investigations and case resolutions. - Solid investigative and analytical techniques, with the ability to analyze complex financial data and identify intricate patterns and red flags of fraudulent activity. - Ability to provide well-supported rationales and strategic recommendations based on comprehensive analysis. - A team player who works well in a collaborative environment while also demonstrating the ability to take initiative and work independently on tasks. - Capable of contributing to the overall success of the fraud prevention team while handling individual responsibilities effectively. - Proficiency in MS Office applications, including Outlook, PowerPoint, Word, and Excel, with the ability to effectively use these tools for data analysis, presentation development, and professional communication. Now Benefits & Culture: - Benefits include: competitive compensation with performance‑based incentive awards, health and dental insurance, a 401(k) and DC retirement plan, LTD and life insurance, paid vacation, day care reimbursement, tuition assistance for undergraduate and graduate programs, an award‑winning wellness program, and much more! - At Rockland Trust, you’ll find a respectful and inclusive environment where everyone has the opportunity to succeed. We should keep the benefits list; the second sentence about environment maybe also part of Benefits or Culture. We'll keep as part of Benefits section. Pay Transparency: - Compensation for this role will be based on a variety of factors, including skills, experience, education, and internal equity. The salary range posted reflects the company’s good‑faith estimate of the range for this