Fraud Investigator I

About the role

Space Coast Credit Union (SCCU) is a not-for-profit organization founded in 1951, dedicated to serving its members and reinvesting profits back into the community. The Fraud Investigator I role plays a crucial part in protecting the credit union and its members by investigating potential fraud, reviewing cases, and supporting loss prevention efforts.

Responsibilities

• Reviews high-risk activity to determine appropriate action to mitigate potential losses and limit negative member experience.
• Reports to management any changes in fraudulent activity and potential losses, and stays updated on industry trends and regulations.
• Investigates fraudulent activity, including analyzing data and documents, interviewing witnesses, and preparing reports.
• Performs necessary follow-up, including contacting law enforcement to prevent or reduce loss to members and the organization.
• Sets appropriate and timely civil and legal pursuit of members or non-members who have caused a loss to the credit union to recoup losses.
• Analyzes and determines areas of compromise and vulnerability to prevent future occurrences and identify new risks.
• Collaborates with other departments to identify vulnerabilities and assists leadership in implementing controls to mitigate fraud risk.
• Supports leadership for audits and regulatory requests by sharing intelligence and best practices.
• Stays current with fraud trends by monitoring data from the Fraud Analysts and attending relevant meetings or conferences.

Requirements

• A minimum of a bachelor's degree or specialized certification in a related field, or equivalent field experience.
• ABA Certificate in Fraud Prevention, CFCS, or CFCP certifications are preferred.
• Adherence to any and all additional regulatory compliance training required throughout the tenure of the position.
• 3-5 years of experience in a financial institution, including fraud, claims, and disputes.
• Prior experience with law enforcement communications or legal proceedings is necessary.

Compensation and Benefits

• Starting salary range: $28.13 - $29.79 hourly.
• Bonus opportunity: Eligible for ONE SCCU Annual Bonus.
• Work schedule: Hybrid and flexible, with two days per week required in office, Monday to Friday from 8:00 a.m. to 5:00 p.m., rotating Saturdays.
• Benefits: Health & Wellness, Financial Perks, Education Support, Generous Time Off, Exclusive Discounts.

About SCCU

Since 1951, Space Coast Credit Union (SCCU) has grown to over 685,000 members and manages $9 billion in assets. SCCU serves the community with 67 branches across Florida's east coast and recently expanded into Orange County. As a not-for-profit financial institution, SCCU returns profits to its members through better rates, lower fees, and enhanced services. The credit union prioritizes local decision-making and exceptional service to make a meaningful difference in the lives of those they serve. SCCU also fosters a supportive and collaborative environment that encourages career growth and development.