Fraud Prevention Analyst

About the role

As the Fraud Prevention Analyst, you will support UMB Fraud Operations to protect UMB and clients against multi-channel payment fraud loss or loss due to identity theft. These payment channels will include Card, Check, Digital Online Banking, Mobile, Wire, ACH & Instant Payments. You will be responsible for working within a multi-channel fraud prevention team and mastering the associated systems and tools used for transaction level fraud prevention. This is a subset of the overall responsibilities which will include multiple initiatives as assigned by Bank Operations leadership. This role is hybrid (Mon through Thu on-site / Fri remote) at the UMB Technology & Operations Center located in downtown Kansas City, MO.

How you will spend your time

• Analyze and detect check, card, ACH, wire and OLB fraud incidents by using all tools available and engage in analytical and fraud detection skills.
• Review the queued single and multi-channel activity for evidence of suspicious and incongruent patterns by the daily specified deadlines, making judgment calls based on a comprehensive analysis of multi-channel activity and other information available, fully utilizing the systems available and working with clients as needed.
• Assess potential fraud by reviewing and analyzing key elements at the respective channels.
• Assist the Enterprise Fraud Operations Managers and Enterprise Fraud Data Strategy to identify fraud trending with the objective to calibrate the existing rule sets for greater effectiveness and efficiency.
• Fulfill testing requirements in support of all Business Continuity Plan exercises.
• Assist Enterprise Fraud Claims Analysts in case management activities as required.
• Establish and maintain relationships with branch and customer service associates and account managers for fraud alert related details as needed.

Qualifications

• An aptitude for problem solving, analytics, and reporting.
• Ability to manage time and meet deadlines – works under limited supervision.
• Ability to work proactively & collaboratively in a team environment.
• Ability to partner with multiple lines of business to achieve common goal.
• Advanced knowledge of Microsoft Office suite.

Bonus points if you have

• Working knowledge of industry fraud applications.
• Ability to navigate multiple systems.
• Experience with FIS, FISERV, IBM and First Data fraud tools.

Pay

Compensation Range $59,085 - $86,922. The posted compensation range on this listing represents UMB's good faith and reasonable estimate based on its budget and what it expects to be the starting pay for this role, but the actual compensation may vary by geographic location, experience level, and other job-related factors.

Schedule

This role is hybrid (Mon through Thu on-site / Fri remote) at the UMB Technology & Operations Center located in downtown Kansas City, MO.

Benefits

UMB offers competitive and varied benefits to eligible associates, such as Paid Time Off; a 401(k) matching program; annual incentive pay; paid holidays; a comprehensive company sponsored benefit plan including medical, dental, vision, and other insurance coverage; health savings, flexible spending, and dependent care accounts; adoption assistance; an employee assistance program; fitness reimbursement; tuition reimbursement; an associate wellbeing program; an associate emergency fund; and various associate banking benefits. Benefit offerings and eligibility requirements vary.

This response is AI-generated, for reference only.