Fraud Operations Manager, Gaming

About the role

We're looking for a Fraud Operations Manager, Gaming, to help our customers maximize their use of Radar’s geo-compliance and anti-fraud software.

You’ll ensure automated reporting and case management tools cater to our gaming customers’ needs, proactively enable stakeholders to utilize new features in Radar’s back office, surface fraud and operational insights, and document and optimize gaming customer implementations.

This role is critical to ensuring the efficiency and accountability of Radar’s back office for the industry’s largest operators.

Responsibilities

• Establish deep familiarity with Radar’s back office UX and functionality in order to proactively enable stakeholders at gaming customers on how to best use the Radar platform
• Proactively identify, document, and analyze anomalous or potentially fraudulent end-user behavior for our gaming customers
• Stay abreast of fraud trends in the gaming industry to help keep Radar and its gaming customers one step ahead of bad actors
• Help our gaming customers solve their operational needs with Radar’s existing product suite, and inform the creation of new products at Radar that address additional needs

Requirements

• 3-5 years of experience in a client-facing operations role
• Strong understanding of the regulated gaming industry, including gaming-related fraud
• Familiarity with geolocation software and experience utilizing location data
• Familiarity with SQL and analysis of large datasets

Qualifications

• Exceptional written and verbal communication skills underpinned by confidence and humility

Skills

• Client-facing operations experience
• Understanding of the regulated gaming industry
• Experience with geolocation software
• SQL and analysis of large datasets

Benefits

• Competitive salary
• Meaningful stock options in a fast-growing company
• 401(k) plan with 4% match
• New HQ in Flatiron, NY
• Top-notch equipment
• Catered lunches
• Unlimited PTO
• Health, dental, and vision insurance with 100% coverage for employees
• 12 weeks of paid parental leave
• Commuter and fitness benefits

Pay

Compensation Range: $100K - $115K