Fraud Investigations Analyst

Responsibilities

• Investigate account takeover (ATO) activity using fraud indicators, behavioral signals, and transaction data
• Analyze patterns across multiple accounts to identify coordinated or emerging fraud trends (not just single-account reviews)
• Use SQL, Python, or similar tools to query datasets and support investigations
• Execute investigations and document findings, escalating higher-risk or complex cases as needed
• Support tuning and optimization of fraud detection rules, alerts, and signal usage
• Partner with cross-functional teams to improve fraud detection coverage and data quality
• Monitor trends in ATO activity and contribute to ongoing detection strategy improvements
• Leverage AI/LLM tools to accelerate investigations, including querying data, identifying patterns, and summarizing fraud activity across accounts

Qualifications

• Bachelor’s degree from an accredited institution; preferred fields include quantitative disciplines such as Economics, Computer Science, Statistics, Mathematics, or similar
• 2+ years of experience in fraud investigations, threat intelligence, cybersecurity, or risk management, with exposure to account takeover (ATO)
• 1+ years of experience using SQL, Python, or similar tools to analyze fraud data or investigate trends
• 1+ years of hands-on experience using fraud detection tools, machine learning models, or risk-scoring methodologies
• 1+ years of experience interpreting fraud indicators, behavioral signals, or transaction monitoring data
• Familiarity with using AI/LLM tools (e.g., ChatGPT, Claude) to support data analysis or investigative workflows