Fraud Countermeasure Team Lead (Fraud Platform)

About the role

In Veriff’s Fraud Platform team, we’re tackling the online fraud challenge in a scalable way — deploying excellence to stay ahead of attackers and protect trust online. It’s a dynamic, high-stakes space where speed, precision, and innovation matter every day.

Responsibilities

• Lead, grow, and develop a Fraud Countermeasures team that ships high-impact fraud rules at pace by nurturing a team culture of accountability, experimentation, and cross-functional collaboration.
• Translate raw threat intel into a focused detection strategy, aligning the team’s backlog with the Fraud Platform’s north-star metrics.
• Own end-to-end delivery—plan sprints, remove blockers, and help team ship countermeasures in hours, not weeks, while communicating crisp updates to execs and the wider company.
• Champion tooling and process upgrades—automate intel ingestion, detection testing, and rule deployment—so the team scales faster than the fraud landscape.
• Partner with product, data science, and engineering stakeholders to craft a long-term vision for proactive detection and inspire the team to chase it independently.
• Contribute to Veriff’s global fraud risk posture reinforcement.
• Foster a red-team mindset: treat every missed fraud case as a controlled breach, and drive cross-functional squads to hunt, replicate, and shut down attacks faster than they can scale.
• Support career growth, feedback culture, and skill development in alignment with our internal product management principles.
• Executing orders of a direct manager or his/her substitute employee and
• performing other unforeseen tasks as required.

Requirements

• 3+ years leading operations team fighting online fraud at scale in fintech, identity, or similar domains.
• SQL fluency; you can turn raw data into attack stories and metrics.
• Proven ability to build, scale, retain, and drive strong operations teams with a clear sense of purpose and identity.
• A strategic mindset and proven ability to align team efforts with measurable business impact.
• Strong communication and stakeholder management skills, enabling alignment across technical and non-technical audiences.
• A passion for mentoring and creating inclusive, high-performing team cultures.
• You approach complexity with curiosity and tenacity, thrive on uncovering root causes, and seek practical, sustainable solutions to high-impact problems.
• A mindset geared towards innovation and product discovery.

Qualifications

• Red-team or threat-intel background.
• Familiarity with ML-driven systems and the ability to partner fluently with data scientists and ML engineers.
• Experience in implementing new tools or technologies to enhance fraud detection capabilities.

Benefits

• Flexibility to work from home
• Stock options that ensure your share in our success
• Extra recharge days on top of your annual vacation
• Extensive medical, dental, and vision insurance to ensure you’re feeling great physically and mentally
• Learning and Development & Health and Sports budget that you are free to tailor to your own needs
• Four weeks of fully paid sabbatical leave after reaching your 5th work anniversary

Pay

Competitive compensation package based on experience and qualifications.

Schedule

Full-time remote position.