Fraud Countermeasure Team Lead (Fraud Platform)

About the role

The Fraud Countermeasure Team Lead at Veriff’s Fraud Platform team is responsible for driving the tactical defense layer of Veriff’s Fraud Platform. This role involves managing a team of fraud experts, owning the attack-backlog roadmap, and ensuring that every countermeasure maximizes protection while preserving user experience, speed, and trust.

Responsibilities

• Translate raw threat intel into a focused detection strategy, aligning the team’s backlog with the Fraud Platform’s north-star metrics.
• Own end-to-end delivery—plan sprints, remove blockers, and help team ship countermeasures in hours, not weeks, while communicating crisp updates to execs and the wider company.
• Champion tooling and process upgrades—automate intel ingestion, detection testing, and rule deployment—so the team scales faster than the fraud landscape.
• Partner with product, data science, and engineering stakeholders to craft a long-term vision for proactive detection and inspire the team to chase it independently.
• Contribute to Veriff’s global fraud risk posture reinforcement.
• Foster a red-team mindset: treat every missed fraud case as a controlled breach, and drive cross-functional squads to hunt, replicate, and shut down attacks faster than they can scale.
• Support career growth, feedback culture, and skill development in alignment with our internal product management principles.
• Executing orders of a direct manager or his/her substitute employee and performing other unforeseen tasks as required.

Requirements

• 3+ years leading operations team fighting online fraud at scale in fintech, identity, or similar domains.
• SQL fluency; you can turn raw data into attack stories and metrics.
• Proven ability to build, scale, retain, and drive strong operations teams with a clear sense of purpose and identity.
• A strategic mindset and proven ability to align team efforts with measurable business impact.
• Strong communication and stakeholder management skills, enabling alignment across technical and non-technical audiences.
• A passion for mentoring and creating inclusive, high-performing team cultures.
• An approach to complexity with curiosity and tenacity, thriving on uncovering root causes, and seeking practical, sustainable solutions to high-impact problems.
• A mindset geared towards innovation and product discovery.

Qualifications

• Red-team or threat-intel background.
• Familiarity with ML-driven systems and the ability to partner fluently with data scientists and ML engineers.
• Experience in implementing new tools or technologies to enhance fraud detection capabilities.

Benefits

• Flexibility to work from home
• Stock options that ensure your share in our success
• Extra recharge days on top of your annual vacation
• Extensive medical, dental, and vision insurance to ensure you’re feeling great physically and mentally
• Learning and Development & Health and Sports budget that you are free to tailor to your own needs
• Four weeks of fully paid sabbatical leave after reaching your 5th work anniversary

Pay

Competitive compensation package based on experience and qualifications.

Schedule

Full-time position with flexible working arrangements.

Veriff

We are the preferred identity verification platform partner for the world’s most innovative growth-driven organizations, helping conveniently verify and safeguard users anywhere in the world. We support the broadest number of identity documents from nearly every country and territory in the world, and this is continually increasing! With a diverse team in the United States, United Kingdom, Spain, and Estonia, as well as robust backing and funding from investors including Accel, Alkeon, IVP, Tiger Capital, and Y Combinator, we’re dedicated to helping businesses and individuals build a safer and more secure world. We strive to be the benchmark for trust online, and we take pride in being a positive force. When you join Team Veriff, we offer you the opportunity to have a real impact and advance your career, while looking after you along the way with a range of benefits designed with you in mind.

Equal Opportunity Employer

We are an Equal Opportunities employer committed to a diverse and representative team. Different opinions, perspectives and personalities push us forward. We want to hear from people who are passionate about their work and align with our values. Regardless of race, religion, color, national origin, gender, sexual orientation, age, marital status or disability. We also know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates - so rest assured, whoever you are, we want to hear from you!