Fraud Analyst III - Fraud Operations

Role Description

The Fraud Analyst III is a senior fraud operations role responsible for day-to-day fraud review, complex investigations, escalation handling, and quality execution across assigned fraud workflows. The role serves as a key bridge between frontline fraud operations and broader fraud control improvement efforts.

This role does not directly own production tuning decisions, but it plays an important advisory role in identifying where changes may improve risk coverage, operational efficiency, and alert quality.

Qualifications

• 7+ years of experience in fraud operations, fraud investigations, or financial crimes operations
• Strong experience working fraud alerts, investigations, cases, and escalations in a production environment
• Demonstrated ability to exercise sound judgment in higher-complexity fraud reviews and case decisions
• Experience identifying patterns in casework and translating findings into practical control or rule recommendations
• Experience analyzing alert performance and providing tuning or workflow improvement recommendations
• Experience producing or maintaining recurring fraud reporting, metrics, or dashboards
• Experience conducting quality review, calibration, coaching, or similar case quality oversight work
• Experience with SAR investigations, SAR case development, SAR narrative support, or work that contributes to suspicious activity reporting
• Demonstrated ability to train, coach, or support junior analysts in a fast-paced operational environment
• Comfortable working across multiple stakeholders and balancing risk, customer impact, and operational practicality

What We Offer

• Competitive compensation, including opportunities for equity grants and cash bonus, based on experience, geographic location, and role
• Medical, Dental, Vision, Life, 401k Matching, and other wellness benefits, including FSA, HSA and HRAPaid parental leave
• Flexible vacation policy, including PTO and paid holidays
• A fun and challenging team environment in a dynamic industry with ample opportunities for career growth

Pay and Benefits

Pay is based on a number of factors and may vary depending on geographical market location, job-related knowledge, skills, and experience. These ranges may be modified in the future.

• Zone 1: $100,000 - $120,000 (SF/Bay Area, NYC, Seattle)
• Zone 2: $84,000 - $99,000 (Los Angeles, Chicago, Austin, Denver, Boston, Washington DC, San Diego, Philadelphia, Portland, Sacramento)
• Zone 3: $81,000 - $96,000 (Other US Metros)