Fraud Analyst

About the role

A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

Responsibilities

• Investigate internal and external fraud threats impacting Spectrum and its customers
• Collaborate with the data science team to extract and manipulate data for recurring and ad hoc reports
• Develop and apply methodologies to solve business challenges using quantitative assessment
• Analyze data to uncover meaningful insights, identifying patterns and potential fraud or abuse
• Partner with internal stakeholders and external partners to enhance collaboration and raise awareness of investigative findings
• Communicate with legal teams, law enforcement, customers and business partners as needed
• Create presentations that make data easy to understand for stakeholders
• Provide courtroom testimony regarding investigative findings and analysis
• Collaborate with a variety of external sources to identify current and emerging patterns and schemes related to fraud or prior debt

Requirements

• Education: Bachelor’s degree preferred or equivalent combination of education and experience
• Experience: 2+ years reporting and analytical experience, 4+ years fraud protection or general data analysis experience or knowledge, Experience making complex business decisions
• Skills: Experienced in fraud, risk or business analysis, identifying trends and applying analytical and statistical methods to solve problems, Ability to implement processes to ensure quality, adequacy, accuracy and legitimacy of data, Capability to handle investigations with increasing complexity, Ability to make prompt decisions to identify complex fraud within guidelines, Relationship building skills with internal and external resources, Able to work independently and collaboratively under strict time constraints, Skilled in PowerPoint, Excel and data visualization, Ability to monitor and coach in various fraud scenarios, Up-to-date knowledge of program policies and procedures as referenced in the employee handbook, Familiarity with MicroStrategy reporting tool, Effective written and verbal communication, Ability to perform effectively in a fast-paced environment, Proactive and results-driven mindset, Clear oral and written communication skills, Strong planning, prioritization and organizational abilities, Research and data analysis expertise, Adaptable and resilient behavior aligned with Spectrum values, Proficient in Microsoft Office suite

Qualifications

• Education: Bachelor’s degree preferred or equivalent combination of education and experience
• Experience: 2+ years reporting and analytical experience, 4+ years fraud protection or general data analysis experience or knowledge, Experience making complex business decisions
• Skills: Experienced in fraud, risk or business analysis, identifying trends and applying analytical and statistical methods to solve problems, Ability to implement processes to ensure quality, adequacy, accuracy and legitimacy of data, Capability to handle investigations with increasing complexity, Ability to make prompt decisions to identify complex fraud within guidelines, Relationship building skills with internal and external resources, Able to work independently and collaboratively under strict time constraints, Skilled in PowerPoint, Excel and data visualization, Ability to monitor and coach in various fraud scenarios, Up-to-date knowledge of program policies and procedures as referenced in the employee handbook, Familiarity with MicroStrategy reporting tool, Effective written and verbal communication, Ability to perform effectively in a fast-paced environment, Proactive and results-driven mindset, Clear oral and written communication skills, Strong planning, prioritization and organizational abilities, Research and data analysis expertise, Adaptable and resilient behavior aligned with Spectrum values, Proficient in Microsoft Office suite

Skills

• Experienced in fraud, risk or business analysis, identifying trends and applying analytical and statistical methods to solve problems
• Ability to implement processes to ensure quality, adequacy, accuracy and legitimacy of data
• Capability to handle investigations with increasing complexity
• Ability to make prompt decisions to identify complex fraud within guidelines
• Relationship building skills with internal and external resources
• Able to work independently and collaboratively under strict time constraints
• Skilled in PowerPoint, Excel and data visualization
• Ability to monitor and coach in various fraud scenarios
• Up-to-date knowledge of program policies and procedures as referenced in the employee handbook
• Familiarity with MicroStrategy reporting tool
• Effective written and verbal communication
• Ability to perform effectively in a fast-paced environment
• Proactive and results-driven mindset
• Clear oral and written communication skills
• Strong planning, prioritization and organizational abilities
• Research and data analysis expertise
• Adaptable and resilient behavior aligned with Spectrum values
• Proficient in Microsoft Office suite