Jobs · Business Development · Minnesota

Franchise Sales Manager

Miracle-Ear, Inc. · Minneapolis, MN · 2 wk ago
HybridBusiness Development$85k–$100k/yrFull-time

Key Responsibilities

  • Conduct regular business reviews and analyze key performance indicators to identify gaps and opportunities across franchise locations.
  • Develop and implement actionable plans that improve store-level performance, operational consistency, and customer experience.
  • Serve as the primary partner to franchise owners, providing hands-on coaching to improve sales execution and day-to-day operations.
  • Support adoption and execution of company programs, tools, and initiatives while reinforcing accountability to performance goals.
  • Track account performance, analyze trends, and escalate risks or opportunities to leadership as needed.
  • Collaborate with cross-functional partners to ensure consistent execution of corporate initiatives across franchise locations.

Must-Have Qualifications

  • 5–7 years of experience in multi-unit retail, franchise operations, or a similar field-based role.
  • Demonstrated experience driving operational improvements and measurable performance outcomes.
  • Strong understanding of retail KPIs and store-level performance drivers.
  • Proficiency in Microsoft Office tools and ability to translate data into actionable insights.

Preferred Qualifications

  • Bachelor’s degree in Business, Finance, Marketing, or a related field.
  • Experience working directly with business owners or franchise operators.
  • Experience in franchise systems or multi-location retail environments.

Compensation & Benefits

Based on qualifications we anticipate the hiring range will be $85k - $100k, with eligibility for a performance-based incentive plan.

Hybrid Work: We require team members to be in our downtown Minneapolis office three days per week, offering flexibility while fostering in-person collaboration.

Travel Requirements: This is a field-based role with regular travel to support franchise locations, and in-person engagement is a core component of success in this position.

Benefits Offered:

  • Health & Financial: Medical, Dental, Vision, 401(k) with company match, family hearing aid benefits, and tuition reimbursement.
  • Work-life Balance: Generous vacation, safe and sick leave, paid holidays, paid volunteer time off, parental leave and bereavement.
  • Well-being: Access to our Wellness Hub and Employee Assistance Program (EAP), providing holistic support for you and your family.
  • Career Development: Access to Ampli-Academy, LinkedIn Learning, Coursera, team training, and additional specialized training.
  • Commuter Support: Reimbursement for transportation (parking downtown, bus or train).

Qualifications

  • Must be authorized to work in the United States on a full-time basis without the need for current or future sponsorship.
  • This role is not eligible for visa sponsorship, including but not limited to OPT, CPT, or H-1B.

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