Franchise Development Analyst
About the role
The Franchise Development Analyst administers and analyzes the administrative, operational, compliance, and process functions that support Slim Chickens' domestic franchise growth, keeping prospective franchisees moving efficiently from application and qualification through FDD disclosure, approval, agreement execution, and transition into development, and supporting CRM and pipeline management, reporting, Discovery Days, and franchise development events. The role partners closely with the Vice President of Domestic Franchisee Growth and with Legal, Finance, Real Estate, Operations, and Marketing, and suits a highly organized, detail-driven franchise professional who can manage multiple priorities while improving processes and accountability.
Responsibilities
- Analyze and maintain accurate and timely candidate and opportunity information in Salesforce and other franchise development systems, including pipeline activity, stage progression, follow-up, documentation status, approvals, agreements, fees, and development commitments.
- Ensure opportunities transition properly through the lead-to-opportunity-to-account process and monitor data integrity, identifying incomplete, outdated, or inconsistent information.
- Develop and maintain recurring reports, dashboards, and KPI tracking covering lead volume and source, qualification, conversion, pipeline aging, agreements, fees, development commitments, and unit growth.
- Administer the administrative workflow for franchise candidates from initial application and qualification through approval, agreement execution, and transition to development.
- Coordinate candidate applications, financial verification, background and credit reviews, required documentation, approvals, and fees, maintaining checklists so requirements are completed timely.
- Coordinate preparation, routing, execution, and tracking of franchise and development agreements with Legal, and track initial franchise fees, development fees, deposits, and other applicable payments with Finance.
- Maintain accurate records of executed agreements, development commitments, unit obligations, and transaction status, and support ownership transfers, amendments, terminations, and other franchise transactions.
- Serve as a key administrative contact for prospective franchisees, franchisees, brokers, consultants, and internal stakeholders, proactively identifying outstanding requirements, stalled transactions, or potential issues and coordinating follow-up.
- Coordinate the FDD disclosure process, including distribution, tracking, receipt acknowledgments, and Item 23 documentation, maintain related compliance records, and support the annual FDD update process.
- Administer the Slim Chickens franchise approval workflow, including organizing candidate information for internal review, tracking approval decisions, conditions, and outstanding requirements through completion.
- Provide administrative and coordination support for non-traditional franchise opportunities, airports, universities, military installations, travel centers, stadiums, and other alternative venues, including information and documentation