Franchise Business Consultant, Waxing the City

Purpose Brands, the parent company of Orangetheory, Anytime Fitness, Waxing the City, and The Bar Method, is seeking a Franchise Business Consultant to join its Waxing the City team. This role is ideal for someone looking to expand their career within a fun, fast-paced, and inspirational culture.

About the role

As a Franchise Business Coach, your work will directly impact the success of the enterprise by influencing the performance and profitability of each Waxing the City Franchisee in your territory. You will assist Franchisees by providing consulting and development services, developing and facilitating strategic initiatives to promote sales growth and profitability, and ensuring consistency through education and guidance on in-studio and multi-unit operations.

Successful coaches leverage their industry and business development experience to assess current performance, identify areas of opportunity, recommend solutions based on best practices, develop action plans, and follow up to encourage execution. This position reports to the Director of Franchise Support and is based geographically within your territory, covering multiple states and communities. The role requires up to 70% travel within and outside the assigned geographical territory. When not traveling, this position will work from a remote home office.

Priority candidates will reside in one of the following states: MN, TX, LA, OK, AR, AL, GA, or FL.

Responsibilities

• Weekly/Monthly review of territory performance results by Franchisee
• Assess and determine performance gaps, opportunities, and operational needs for Franchisees
• Provide recommendations, training, follow-up, and general assistance to Franchisees
• Establish action plans to assist Franchisees in achieving growth potential
• Provide written follow-up after each visit and ongoing to ensure execution of action plans
• Monitor operational standards and report unacceptable performance to Franchisees and corporate staff, if necessary
• Review local-level results and adoption of Waxing the City initiatives; create action plans to improve consistency in implementation
• Provide frontline/Franchisee perspective in identifying and developing new initiatives, communication, and training to define and solve Franchisee challenges
• Act as the liaison between Franchisees and Corporate, ensuring effective flow of communication
• Willing to prioritize the needs of the business when necessary
• Recommend customized training programs based on knowledge of Franchisees' studio operations, management training practices, and staff development needs
• Take a leading role in developing components of support systems for your portfolio and the enterprise
• Advance multi-unit growth and performance optimization with franchise partners
• Complete other tasks and projects as assigned by leadership

Requirements

• Demonstrated ability to achieve results in a multi-unit retail, service, or franchise environment
• Excellent leadership, interpersonal, influence, and inspirational skills
• Comfortable dealing with uncertainty; demonstrated ability to create structure and prioritize work effectively
• Flexibility and strong problem-solving, time management, and administrative skills
• Ability to learn quickly and adapt to a dynamic work environment
• Capacity to remain calm when challenged and uphold professionalism in conflict resolution
• Articulate with excellent verbal and written communication skills (phone, email, in-person, and presentation)
• Creative thinking and self-motivation
• Proficiency with Outlook, Microsoft Word, PowerPoint, and Excel
• Ability to travel up to 70%
• Valid driver’s license and passport

Preferred Qualifications

• 3+ years in multi-unit leadership, franchise business consultant role, or as a small business owner
• A bachelor’s degree in business, service, finance, or a related field
• Experience in the salon, spa, or waxing industry
• Cosmetology or Esthetics license

Skills

• Self-management while working remotely
• Influencing and relationship-building
• Organization and diplomacy
• Communication (speaking, written, presentation)
• Urgency and adaptability

Benefits

• Medical, Dental, and Vision Coverage
• Hybrid Work Environment
• Life and Disability Insurance
• Unlimited Time Off + Paid Holidays
• Flexible Fridays between Memorial Day and Labor Day
• 401(K) Savings Plan with 4% company match
• 10 Coaching and Therapy sessions
• Mental Health Benefits
• Brand Discounts & Reimbursements
• In-house workout facilities
• Professional Development Opportunities
• Team Building and Employee Engagement Activities

Pay

$70,000 - $80,000 per year

Schedule

Hybrid work model with the following structure:

• Remote optional: Fridays
• On-site days: Mondays, Tuesdays, Wednesdays, and Thursdays