Franchise Business Consultant/Operations Consultant

Responsibilities

• Cultivate relationships with both Stratus clientele and franchisees.
• Address and resolve client complaints.
• Conduct quality audits to maintain high service standards.
• Facilitate the startup of services for new clients.
• Manage transfers of service between franchisees.
• Quote and sell one-time services to existing clients.
• Train new franchisees.
• Conduct quarterly meetings with franchisees.
• Build and maintain consultative relationships with key clients, industry partners, and stakeholders to foster long-term business partnerships
• Stay up to date on industry and market trends, competitive landscapes, and emerging technologies to identify innovative business opportunities
• Collaborate with internal teams, including Franchise Business Consultants, Office Managers, and the Regional Director to learn about the client's needs, position Stratus’ comprehensive solutions, and deliver a seamless transition of trust with the operational partner – the Franchise Owner
• Be a part of a culture that values innovation, agility, and teamwork

Requirements

• Some nights and weekends based on need for account transfers and training of franchisees.
• Little to no overnight travel required.
• Familiarity with G-Suite Workspace, HubSpot, LinkedIn
• Ability to navigate the internet and various platforms

Benefits

• Health, Dental, and Vision Insurance (subject to eligibility)
• Paid Time Off (subject to eligibility): Sick, Vacation, Holiday, Bereavement, FMLA, Parental Leave
• Phone allowance
• Monthly Commissions

Qualifications

Stratus Building Solutions is a leading provider of innovative and environmentally friendly commercial cleaning services. Named the “#1 Fastest Growing Franchise” two years in a row by Entrepreneur Magazine. With a commitment to sustainability and exceptional service, we have established a strong presence in the cleaning and facilities management industry. Our innovative commercial cleaning company provides businesses with the most comprehensive green janitorial services in the industry, allowing for a healthier environment for customers and employees. Our franchisees use 100% post-consumer recycled janitorial utility cans and mop buckets. Additionally, our franchisees are Green Seal Certified, using an environmentally responsible, health-conscious line of non-toxic and biodegradable chemicals.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to Stratus Building Solutions Corporate.