Franchise Business Consultant - Dunkin'(Arkansas, Memphis TN, Mississippi or Louisiana Remote)
Inspire · Baton Rouge, LA · 1 wk ago
Business DevelopmentFull-time
Key Responsibilities
- Build strong consultative relationships with franchisees and serve as a trusted operational advisor.
- Conduct in-depth restaurant operational reviews, identify opportunities, and create action plans to improve performance.
- Drive compliance with Dunkin' brand standards, food safety, training, and operational execution.
- Provide hands-on coaching and support to franchisees, operators, and managers to improve day-to-day operations.
- Analyze sales, profitability, guest metrics, labor, and operational KPIs to guide business improvement decisions.
- Lead Franchise Business Reviews and annual business planning processes.
- Partner with franchisees to prepare for new unit openings, remodels, and market expansion initiatives.
- Evaluate competitive activity, market dynamics, and development opportunities to help franchisees maximize market share.
- Collaborate with development, training, construction, and marketing teams to support franchisee success.
- Maintain oversight of local and regional marketing initiatives and operational rollouts.
- Conduct frequent restaurant visits and provide follow-up accountability on improvement plans.
Required Experience & Qualifications
- 5+ years of multi-unit restaurant operations leadership experience.
- Experience managing multiple locations at the district, area, regional, or franchise support level.
- Strong understanding of restaurant financial performance, operations, food safety, and labor management.
- Demonstrated ability to coach and influence franchisees and operators without direct authority.
- Experience supporting new restaurant openings, remodels, or market expansion initiatives.
- Bachelor's degree preferred; equivalent restaurant leadership experience considered.
- Able to travel 75-80%.
Key Competencies
- Operational expertise
- Franchise consulting
- Business acumen
- Analytical problem solving
- Relationship building
- Influencing skills
- Coaching and development
- Project management
- Adaptability
- Growth mindset