Franchise Business Consultant

About the role

Our Story: It's no surprise that our story is a little unconventional. After all, Papa Murphy's brought an entirely new approach to the pizza industry. But our unique idea is a simple one. We focus on using quality ingredients, prepared fresh daily, to offer our guests everyday meal solutions to take 'n' bake at home with ease. That commitment to quality and creativity extends beyond just our delicious and craveable products. At Papa Murphy's it is our mission to create a culture of collaboration, accountability, and inclusion. Because we know that what makes us great isn't just what we make, it's what we make together. Candidates must live in the Fargo, ND market. Position Summary: As a Franchise Business Consultant (FBC), your primary responsibility is to provide comprehensive guidance and support to franchisees within an assigned area helping promote the successful operation of their businesses and growth of the brand. You will act as the primary liaison between the franchisor and franchisees, working to uphold brand standards and improve operational execution, marketing execution, sales growth, and the profitability of stores. Your role will involve regular travel to various franchise locations, where you will assess performance, offer strategic advice, and facilitate training and development initiatives.

Responsibilities

• Cultivate and nurture personal relationships with franchisees while aligning with brand and corporate objectives.
• Independently provide comprehensive guidance and expert advice to franchise personnel on revenue generation, cost controls, marketing, purchasing, and compliance.
• Lead the seamless opening of franchise restaurants, offering advisory support and facilitating team implementation from opening plan to grand opening.
• Evaluate business organizations within the restaurant industry and recommend best practice procedures and ideas to key stakeholders throughout the system.
• Collaborate with franchisees in developing short- and long-term strategic plans consistent with the brand's goals and financial success.
• Lead franchisees in business growth through evaluation and strategic development recommendations, identifying opportunities and reviewing economic models.
• Review franchisees' economic reports and make key recommendations to the Director of Operations in the development of action plans for cost control areas.
• Maintain regular communication and meetings with the Director of Franchise Operations, providing insights into key issues affecting financial health and operational integrity.
• Improve franchisee capabilities by helping leverage company tools, available resources, and best practices across business functions especially in finance, marketing, and operations.
• Build trust and credibility with supervisors, peers, and franchisees through active participation in round table discussions and workshops.
• Take independent, prompt and appropriate action to