FRAMER PT

Store location: Palm Beach-Delray Beach, FL

About the Role

Build customer relationships while creating a memorable framing solution for their art. Help customers shop our store and ensure they can find what they’re looking for. Provide a safe, clean, and clutter-free environment.

Responsibilities

• Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards.
• Embrace and execute personal designer strategies using Elevated ABC Deliver to build relationships with all customers while creating custom framing solutions.
• Deliver sales and production results.
• Complete framing orders with a high degree of quality and on time.
• Maintain the ready-made frame department and other assigned areas, including SISO and Directed Replenishment.
• Deliver friendly customer service; help customers shop and find what they are looking for; provide a well-merchandised and in-stock store for customers.
• Follow Standard Operating Procedures (SOPs) and Company programs.
• Support shrink and safety programs.
• Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization’s vision and values; project a positive image and serve as a role model.
• Participate in the truck unload and stocking processes to ensure truck standards are followed and completed within budget.
• Operate cash register and execute cash handling to standards.
• Acknowledge customers, help locate products, and provide solutions.
• Assist with Omni channel processes.
• Perform other duties as assigned.

Requirements

• Basic computer skills and basic measuring skills.
• Ability to operate framing equipment and glass cutter.
• Retail experience (preferred).
• Experience selling products and/or services to customers (preferred).

Physical Requirements

• Regular bending, lifting, carrying, reaching, and stretching.
• Ability to move throughout the store.
• Ability to remain standing for long periods of time.
• Lifting heavy boxes and frames and accessing high shelves by ladder or similar equipment.

If you need help performing these functions of your job, please contact your supervisor so that we may engage in the interactive process with you and find a reasonable accommodation.

Work Environment

• Public retail store setting taking care of customers; all public areas are climate-controlled; some stock rooms may not be climate-controlled.
• Some outdoor work if assigned to retrieve shopping carts or while unloading trucks.
• Frame shop contains glass cutter and heat press.
• Work hours include nights, weekends, and early mornings.

Benefits

Michaels offers a range of benefits to support team members and their families. Depending on position and eligibility, team members may have access to:

• 401(k) with employer match.
• Employee Assistance Program.
• Medical, dental, and vision coverage.
• Telemedicine services.
• Flexible spending accounts.
• Commuter benefits.
• Tuition assistance.
• Adoption assistance.
• Various voluntary insurance options.
• Everyday perks such as employee discounts and access to partner discount programs.

For a summary of benefits, visit the Michaels Benefits at a Glance page. For additional information regarding benefits, visit MIKBenefits.com.